Job description

Looking for outgoing, personable, and motivated individuals that can exceed sales goals by offering wireless solutions to new and existing customers in order to maximize revenue potential. Responsible for all aspects of a Metro by T-Mobile retail store. Provide a total sales solution to our customers for any of their wireless/mobility needs, including selling the value. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present solutions and answer questions about our products and services. A positive attitude and a desire to promptly resolve potential customer issues or concerns will make you successful in this role. Ultimately, you will ensure that customers leave satisfied and you will contribute to the store’s profitability.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Skills

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts
• High school degree
• BSc in Marketing or related field is a plus

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Flexible schedule

Shift:

• 4 hour shift
• 8 hour shift

COVID-19 considerations:
We adhere to local and state guidelines.

Education:

• High school or equivalent (Preferred)

Language:

• Spanish (Required)

Work Location: One location

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