Job description

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.

What you will be doing:

Our team of Retail Associates has great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise. We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships. The Retail Associate will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences. Applicants with previous tech support or wireless sales preferred , but we do offer paid training.

Benefits:

• Health Insurance
• Dental
• Vision
• 401K
• Competitive pay
• Free lunch on Fridays
• Commission pay
• Flexible Schedule

Essential Duties and Responsibilities:

• Resolve customer issues by troubleshooting and repairing their electronic devices

• Learn and apply the details of the Connected Home product, how to gain an understanding of the customer's technology, and how to offer and sell protection/tech support solutions to customers to meet their needs

• Perform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion’s Core Values

Here’s what you’ll bring to the team:

• A passion for solving problems and delivering solutions

• A love for people and the devices that enrich their lives

• A willingness to learn and leverage sales resources provided by Asurion

• Reliable and flexible when it comes to dealing with difficult situations

• Motivated to meet and exceed evolving key performance objectives

• Ability to work a flexible retail schedule

• High School diploma or equivalent preferred

• Strong oral and written communication skills

Strongly prefer wireless sales experience

We are currently looking to fill a position at our upcoming Mandeville location.

About ubreakifix

Since its inception in 2009, ubreakifix has grown to hundreds of stores nationwide in markets across the U.S and Canada. ubreakifix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee. ubreakifix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• How many years of wireless carrier sales experience do you have?

Work Location: One location

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