Sales Associate
Full Time
Huntington, NY 11743
$55,000 - $58,000 a year
Posted
Job description
Sales Associate – Huntington & Oyster Bay, NY (On-site)
Monday – Sunday (rotating weekend schedule)
Full-time, Exempt
50-100 employees – Appliance World
Here at Appliance World as a Sales Associate you will have the opportunity to:
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Create a long-lasting career opportunity with growth potential, high energy, and a family atmosphere. Own your own business within a business! -
Test the limits of your skill sets with constant training, new business relationships, and sales directives.
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Work with clients and the trade to provide a great experience throughout the kitchen renovation process.
Appliance World is a fully authorized dealer of all major brands of home appliances including Wolf, Sub-Zero, GE, Bosch, Miele, Alfa Ovens, Bertazzoni Beko, Maytag, Prestige, Samsung, KitchenAid, LG, Sharp, Weber, Viking, Thermador, Napoleon, Faber, Fisher & Paykel, True and BlueStar and others. Appliance World offers exclusive Deals & Rebates on Refrigerators, Ranges & Cooktops, Dishwashers, Washers & Dryers, Grills, Wall Ovens, and Microwaves. We were founded in 1991 on Long Island, NY. We are a community-minded company, supporting local charities and schools. Newsday voted Appliance World one of the top workplaces to work on Long Island in 2020 and 2021.
Role Responsibilities
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Culture - Provide an excellent customer experience to our clients both external and internal.
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Personal Accountability and Performance - High performer with drive and personal accountability. Performs other related duties as assigned by management
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Training and Product Knowledge - Work on gaining product knowledge and proper communication training throughout your career. There is a training program/department not only for the start of your journey but also available to all daily.
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Sales Goals and Levels - Work to develop, meet and exceed sales-driven roles and tiers in multiple categories, not just sales volume.
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Greeting and Phones - Managing Front Counter Experience and Answering Inbound Calls. Accommodate client's needs upon arrival - Coffee, Water, etc
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Ticket Writing - Be able to write sales orders for products, exchanges, accessories, etc
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Specifications - Using systems preparing specifications where asked.
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Work Order Confirmations - Using a custom system for confirmations of client orders.
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Payments and Scheduling - Assisting inbound clients with collecting payments, scheduling deliveries, and working with fulfillment to complete the sales process.
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Financing Applications - Process applications in-store where applicable and send out processes to those clients to complete online.
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Fulfillment Process - Be able to work with ordering and update clients with the status of orders.
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Updating Notes and Information in Tickets/Profiles - Communication is key. Update all correspondence and notes inside tickets where applicable.
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Showroom Presentation - Assist with the cleanliness of the showroom, overall preparedness, and presentation. This includes stocking and cleaning coffee makers, storage of water, flavored waters, cleaning counters, etc
Qualifications
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No prior sales experience needed
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At least 1+ year of customer service experience
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A high school diploma or equivalent (GED) required
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Moderate to advance knowledge of Microsoft Excel and Word, Google Sheets, Drive, and Docs.
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Organized and detail-oriented with excellent follow-up skills.
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Excellent communication skills (verbal and written).
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Preferred experience working with Point of Sale Systems.
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Ability to work well both independently and as part of a team.
Compensation & Benefits
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Starting Salary Range $55,000 - $58,000 (Annually, plus commission)
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Medical, Dental, and Vision insurance
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Vacation Days
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Sick Days
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Personal Day
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ESOP – Employee Stock Ownership Plan
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Roth 401K Program
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Employee Discount
Monday - Sunday (rotating weekend schedule)
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