Ramkota Hotel and Conference Center

Casper, Wyoming

Sales Leader

Within minutes of the Rocky Mountains and near the banks of the North Platte River, the Ramkota Casper is more than just a place to stay—it’s a full-service hotel where you will arrive as a guest and leave as a friend. The Ramkota Casper proudly hosts groups from 10-400 as the premier conference center in Casper.

Whether you’re here to hunt or fish, talk business, or on your way to Yellowstone, a stay at the Ramkota is the ‘icing on the cake’.

• Join an exciting, career-oriented work environment.
• The work schedule will allow for a work and life balance.
• The annual salary range is $35,000 to $45,000, depending on experience and knowledge.
• Beginning the first day of employment, the Sales Leader is eligible to earn a generous sales incentive – the Regency Hotel Management Sales Incentive Program.
• The Ramkota Casper offers several benefits: Medical, 401K, PTO, employee meals and hotel travel discounts. Additional benefits are offered.
• Professional advancement in the company is available as open positions become available.
• The Sales Leader will participate in initial onboarding sales and leadership training, and ongoing training.
• Participate in establishing the hotel’s revenue strategy.
• Prospect and qualify new business programs as well as maintain existing accounts.
• Generate revenues and positively impact the hotels’ gross operating profit and customer satisfaction/service standards.

Essential Functions and Responsibilities:

• Participate in Regency Hotel Management's Sales*Rev Pure-Selling Prospecting Program.
• Develop an aggressive and market-appropriate ongoing sales-building plan for booking the hotel and conference center, utilizing the hotel's revenue plan by working directly with the General Manager (GM).
• Design, complete, and prepare follow-up action steps for sales calls in designated targeted market segments.
• Generate revenues and positively impact the hotels' gross operating profit and customer satisfaction/service standards.
• Participate and assist with contracts and booking details for business conferences, association groups, and events needing function space and guest rooms.
• Refer food and beverage arrangements to Catering Department.
• All accountant management is entered into iVvy.
• Actively participate in greeting and other guest relations work, in a hands-on manner, for the property's business conference or association clients when they are in the hotel for their function or event.
• Monthly or bi-monthly travel to solicit new business and conference programs and maintain a solid relationship with current customers.
• Participate in an ongoing property sales meeting process with:

• General Manager
• Sales Staff
• Catering Director
• Department staff management meetings
• Pre- and post-conference client meetings
• Get to know and form a professional and friendly relationship with the Visit Casper staff

Leadership Functions:

• Create and maintain a positive work environment through team building and serve as a role model for staff in terms of professionalism, attitude, respect, communication, appearance, conduct, cooperation, and trust.
• Maintain a positive approach to working with associates.
• Offer praise for when someone is doing the right thing and immediately correct when improvement is necessary.
• As a leader of the Sales Department, your support and direction to the sales team are essential for overall success.
• In many instances, you are one of the primary community ambassadors for the hotel.
• You are one of the top liaisons for the conference and association guests and their events.
• Participate in top VIP conferences and association events to make initial contact with the guest representative(s).
• Participate in the aggressive and targeted solicitation of business focusing on selling rooms, food, and beverage through outside, personal, telephone, and correspondence calls.
• Assist and support floor operations, or kitchen food plating, for top VIP conference and association events, as requested by the General Manager.
• Support with a ‘Hands-On’ approach and lead by example.

Utilize the Selling Basics:

• 
  Know the hotel’s key sales features, benefits, and amenities.

• Be proficient in the hotel’s S.W.O.T.
• Know the hotel’s competition.
• Retain a loyal client base.
• People buy from people they ‘like’ and ‘trust.’
• Each action step should have an objective.
• Learn each hotel’s prospect’s wants and needs.
• Closing - always ask for the business!

Qualification Standards:

• The individual must possess the job knowledge, skills, and abilities and be able to explain and demonstrate that they can perform the job's essential functions and responsibilities using a combination of knowledge, skills, and abilities.

Education:

• High School Diploma or GED required.
• A College degree in hospitality management is preferred.

Experience:

• Hotel sales experience is preferred but not required
• Sales experience preferred but not required

Physical Demands:

• Well-paced ability to maneuver between functions coinciding.
• Well-paced ability to reach other hotel departments on a timely basis.
• Occasionally lift up to 25 lbs.
• Occasionally be able to walk and stand for long periods.
• Climb steps in hotels that do not provide elevators.
• The ability to travel for a time length of four to six hours depending on destination.
• Possess a valid driver’s license and reliable transportation.

Appearance Guidelines:

• Business casual attire is required or professional attire as appropriate.
• One must maintain a neat, clean, and well-groomed appearance.