POSITION OVERVIEW

dormakaba is seeking a Sales Support Associate (SSA) to join our Sales team. This position is responsible for assisting with sales procedures to promote accurate data and accelerate close rates and time to close. The SSA supports with all sales related problems, manages all aspects of SalesForce.com, tracks orders, investigate customer issues, and provide reports to the sales organization.

**This position is a Remote role**

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $37,440 to $41,600. Pay is based on several factors including, but not limited to, education, work experience, certifications, etc. In addition to your salary, the Company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

PRIMARY DUTIES

• Supports the sales team in building accounts, contacts, opportunities, and quotes in the CRM
• Updates SalesForce records
• Builds reports and dashboards in salesforce
• Drafts contracts and sends via e-signature platform
• Supports the sales team in updating and managing their sales pipeline accurately
• Coordinates and supports TradeShow appointments and scheduling
• Accesses the ERP to support the sales team with accurate customer data and reconciliation
• Completes special projects
• Filters through inbound leads and sends to the appropriate seller

REQUIREMENTS

• High School diploma required
• Must have SalesForce.com experience
• Candidates with equivalent education plus relevant work experience may also be considered

CRITICAL SUCCESS FACTORS

• Candidates who embrace dormakaba’s core values will be most successful in our organization: Trust, Customer First, Curiosity, Courage and Performance
• Team player and strong collaborator
• Problem solver (always brings solutions, enjoys challenges)
• Dependable (reliable and follows through on commitments)
• Highly organized and able to prioritize and manage multiple workstreams and projects in parallel
• Possess excellent communication and interpersonal skills

WE OFFER

• An opportunity to work in global company with a family culture and strong core values (Trust, Customer First, Curiosity, Courage and Performance)
• Competitive pay with great benefits options (Medical, Dental, Vision, Life and Disability insurance, 401k), Paid Time Off and Holiday Pay
• Career fulfillment with growth and development opportunities
• Employee discounts (online discounts for shopping, travel, insurance etc.) and much more!
• Free access to LinkedIn Learning

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