The Role

With a focus on our Core Values of Integrity, Internally Driven, Fun and Respect, the Sales Support Specialist will be responsible for assisting the Account Manager/Business Operations Manager/Business Development Manager and their team with all functions of their job. This entails a lot of back-end support as well as communication with the recruitment team, compliance, payroll, accounts receivable, as well as select clients.

What You’ll Be Doing

• Data Tracking – Daily/Weekly/Quarterly Metrics and Results
• Completion of necessary Forms, Reports, and Confirmations on a weekly basis
• Managing and maintaining communication to the recruitment team regarding the current open needs of the territory
• Maintaining and uploading necessary documents to our client tracking portal
• Assist with setting up road days for the team their support as well as aid and coverage while they are out of the office
• Responsible for knowing and understanding the ins and outs of all the clients within the team
• Accurately manage billing audit to ensure we are billing clients within established metrics
• Compliance Tracking – compliance report in ATS, communicate between Recruitment/Sales/Compliance and any other necessary departments, update team when compliance is completed, and candidate is ready to be onboarded
• Go between for different departments: Credentialing, Payroll, Accounts Receivable, and Recruitment Team
• Rate Sheet Management – Extensions/Terminations/Filling/Editing, etc…
• Manage Weekly start and extension list for ATS compliance
• Rate Card/Billing Card/Facility Management when necessary
• Collection of Payroll Items to be send to the payroll team
• Demonstrate commitment and behavior aligned with the philosophy, mission, values, and vision of the company.
• Performs other duties as assigned.

Great Things to Have

• Excellent verbal and written communication skills.
• Excellent interpersonal, sales, and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Office Suite or related software.

What We Look For

• High school diploma or equivalent

Physical Requirements

• Ability to lift up to 20 lbs. as necessary.
• Must be able to remain in a stationary position at least 50% of the time.
• Occasionally move throughout office environment.
• Continually observe information/data both on paper and electronically at a close range/distance.
• Continually operate computer and other electronic office equipment.

The Company does not discriminate, in accordance with applicable local, state and federal law, against any qualified employee or applicant for reasons of race, color, creed, religion, age, marital status, veteran's status, nation origin, ancestry, citizenship, physical or mental disability, sex, sexual orientation, arrest record, conviction record, membership in the national guard, state defense force or any other reserve component of the military forces of the United States or this State, use or nonuse of lawful products off the Company's premises during nonworking hours or other protected status as legally required, where the Company does business.

Education

• High School or Equivalent or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)