Salesforce Administrator

Full Time
Remote
Posted
Job description
Description:

Traliant is an award-winning online training company that has been ranked on Deloitte’s 2020 and 2021Technology Fast 500 as well as named on Inc. 5000's America's Fastest Growing Private Companies. Chosen by over 8,000 organizations across industries and geographies, our solutions guide behavior to create a positive work culture and align teams to unleash progress.

Since the demand for our training has soared, we have an immediate need to expand our team. We are looking for a Salesforce Administrator to ensure our company capitalizes on the benefits offered by this innovative CRM system.

In this role, you will create user accounts, maintain our sales databases and train staff on the effective use of Salesforce products. You will have the opportunity to work with a small team of IT professionals to ensure our organization utilizes different tools and capabilities offered by Salesforce effectively and efficiently.


Responsibilities

  • Oversee all aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions and public groups
  • Resolve user support tickets
  • Identify and gather requirements from users and stakeholders
  • Support team members and monitor user adoption of Salesforce tools in our organization

Provide ongoing user training and create training materials as needed

Requirements:
  • Proven work experience as a Salesforce Administrator or similar role
  • Salesforce certified administrator or Salesforce advanced administrator certification
  • Extensive experience in the administration and maintenance of Salesforce systems
  • Experience in performing Salesforce upgrades and ensuring successful integration
  • Exceptional ability to create and maintain Salesforce databases
  • In-depth knowledge of Salesforce products and their functionalities
  • A bachelor’s degree in computer science is preferred

Benefits:

  • Medical, dental and vision insurance
  • 401K
  • Generous PTO, paid holidays, and paid volunteer hours
  • Employer paid life, short term and long term disability insurance
  • Paid Parental Leave
  • Weekends start at 3PM on Fridays
  • Employee Resource Groups
  • Discounts on entertainment
  • Wellness program
  • Pet insurance
  • EAP for you and your household
  • Company swag!

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