Job description

Salesforce Business Analyst (*2200045*)

Construction Specialties, Inc.**
Founded in 1948, Construction Specialties (CS) is a specialty building products manufacturer. CS provides solutions to building challenges that architects, designers, building owners, facility managers, and contractors face every day. Since inventing the first extruded louver, CS has become a global leader in all our product categories. Our products are a part of some of the most iconic buildings around the world–from the world’s tallest tower, Burj Khalifa in Dubai, to the Oculus at the World Trade Center Transit Hub in Manhattan. If you want to work in an inspiring atmosphere and collaborate with customers and colleagues to solve challenges, we're the right place for you. CS: Making Buildings Better®
*What You’ll Get: *
Benefits including medical, dental, vision, short- and long-term disability, basic life insurance, ESL, FSA/HSA, and more. 401(k), 15 PTO days, 10 company-observed holidays, and 4 personal floating holidays. Tuition reimbursement, and more.
A safe working environment where protection from and mitigation of COVID concerns is a top priority
Opportunity for advancement
You’ll work with a terrific team of CS employees ranging from long timers to those who have more recently joined us. You’ll help in Making Buildings Better* and work on some of the most iconic buildings in the world, including the Statue of Liberty, Oculus Transportation at the World Trade Center, Burj Khalifa, the Notre Dame Football Stadium, the Lewisburg Children’s Museum, and more!*
**
*SCOPE OF SALESFORCE BUSINESS ANALYST: *
The Salesforce Business Analyst is responsible for analyzing the North America sales teams’ realignment requests, acting as liaison to our CRM team on sales automation issues and requests, developing distribution capability for promotional materials, designing and maintaining sales reports, and evaluating, along with IT team, third-party solutions for appropriate sales operations functions.
*SALESFORCE BUSINESS ANALYST DUTIES AND RESPONSIBILITIES: *
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, including but not necessarily limited to the following:
*

• Manages on-boarding of sales team members; serves as point of contact for all salespeople reporting system issues including requests submitted via the IT ticketing system. Ensures representatives are set up properly for quoting, etc
• Identify Salesforce process improvements and partner with key stakeholders to optimize business processes.
• Develops training content and performs salesforce new rep sales training to support the CS Learning Center; and ongoing to current users as changes are made in the sales tools
• Uses internal reports and resources to help with representative with commission inquiries
• Ensures that all CRM users are entering data consistently to ensure data quality, reduction in duplicate data creation, cleaning of duplicate data, transparency and continuity.
• Maintains project tracking reports sales reports | dashboards and designs new reports as required
• Maintains dashboards on both Basis of Design Specifications as well as win rates (both in dollar value and % win vs lost projects). Provide monthly update on KPIs (working with Sales Teams/Sales Analytics
• Please see complete job description at www.c-sgroup.com/careers

QUALIFICATIONS OF THE SUCCESSFUL SALESFORCE BUSINESS ANALYST*

• KNOWLEDGE/ SKILLS/ EXPERIENCE/ EDUCATION: (Minimum Education and/or Experience required)*

*

• 4-year degree desirable plus 3 years of sales or operations experience
• Knowledge of the construction, sales, marketing and other business processes
• Deep knowledge of Salesforce platform & capabilities; Sales Lighting experience a plus
• Knowledge of Marketo integration (Marketing Automation Software) into Salesforce a plus
• Salesforce Administration Certification preferred
• Please see complete job description at www.c-sgroup.com/careers

SUPERVISORY RESPONSIBILITIES: *
*

• Yes (Sales Support Assistant)

Job Type: Full-time

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