The Salesforce system administrator works with the salesforce development team to create and maintain the salesforce environment to meet current business needs. Determines priorities and task assignments on all projects for customers with the guidance of the director.

• Performs daily Salesforce administrative task and address production support issues (unlocking/resetting passwords, security, modifying data, troubleshooting, creating adhoc reports, and etc.).
• Assists with the management of web servers, back-end database environments, file sharing services and other technologies as needed. Manages Panthersoft data extraction queries for salesforce integration. Integrates third party products and tools with the Salesforce environment.
• Stays up-to-date on new Salesforce features and functionality and provides recommendations for process improvements.
• Maintains, enhances and creates workflows, functions and configurations within the Salesforce.com environment.
• Works with staff and end-users to maintain, enhances, create, and manage Duties complex workflow rules, data validation, and triggers.
• Develops and creates customized reports and dashboards.
• Creates and documents application requirements and field maps for new functionality with the assistance of the salesforce development team.
• Formulates test plans, creates use cases, and establishes protocols to ensure updates or new functionality are thoroughly tested with the development team.
• Coordinates with the technology team to ensure total product quality and integration and all Salesforce.com applications and process adhere to departmental goals.
• Delivers salesforce.com projects on schedule and with high quality.
• Performs other related duties as required or directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Performs essential duties in any emergencies such as hurricanes, public health emergencies, and/or any other university emergency closing. The employee is expected to be available to report to work as needed during university emergency closing with appropriate notification of a department administrator.

• Bachelor's degree in a technology related field, OR an equivalent combination of relevant education and/or experience.

• Salesforce System Administrator certification is required.

• Knowledge and experience using Jitterbit integration tool as it relates to Salesforce.
• Experience applying best practices during the design and implementation stages of applications and database systems development.
• Knowledgeable in standard functions/modules of Salesforce.com.
• 1+ years of hands-on experience with Salesforce.com application and administration.
• Familiar with designing Entity-Relational Diagrams and have the ablity to execute efficient SQL queries.
• Knowledge of database structure.

• Administrative

• $50,000-$55,000

Begin time: 8:30 AM
End time: 5:00 PM

• Criminal Background Check

• Ability to work flexible hours as needed.
• Ability to work occasional evenings, weekends and at locations outside of the University

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

• This posting will close at 12:00 am of the close date.