Scheduling Coordinator

Full Time
Worcester, MA
Posted
Job description

Come join our FAMILY, where Caregiving is our Calling!!!

We offer very competitive pay and benefits

At Amedisys whether we’re caring for patients directly or supporting those who do, each of us is a caregiver at heart. We work to bring the continuum of care to our clients’ homes, with a focus on taking exceptional care of our patients, clients, employees, and the communities we serve. Every team member contributes to our mission of providing exceptional, clinically distinct care in the home to thousands of patients and families every day. We pride ourselves in our six company values: Service, Passion, Integrity, Respect, Innovation and Talent (SPIRIT).

Join out family and you’ll be part of a mission-driven company dedicated to innovation, growth and supporting our frontline caregivers with the best and most up-to-date resources available so they can do what they do best.

If you’re looking for a HOME with a Nationwide Company where you can put your skills and experience to work, make a difference every day and pursue your goals for the future, join our TEAM.

What we offer!

  • Benefits for eligible employees include: *
  • 401K plus a percentage match
  • Opportunity for growth and advancement
  • Health, Dental, Vision & Life Insurance
  • Sick Time
  • Paid PTO
  • 8 Paid Holidays

What you'll do for us!

As a Scheduling Coordinator you'll be responsible for performance of scheduling duties for an assigned group of clients and field staff at multiple Care Centers depending on the staffing needs of each. You'll maintains the ongoing scheduling of client visits for all assigned field staff. Frequently communicates with clients, their families, case managers and AHC staff members to ensure continuity and coordination of client care services.

  • Work within Care Centers scheduling all visits based on client needs and efficient use of resources. Communicates client schedules to field staff and job duties for assigned shift.
  • Documents all actions appropriately in the scheduling system.
  • Verifies all authorizations prior to scheduling and escalates issues appropriately.
  • Provides direction and assistance to the Scheduling Assistants to support the Care Center’s goals.
  • Follows up with aides regarding issues with timeliness, missed shifts, dress code, etc., documents findings, and escalates appropriately.
  • Performs other duties as assigned.

Your Background:

  • Excellent written, verbal and interpersonal communication skills
  • Strong computer/data entry and software skills.
  • Experience working with scheduling related software.
  • Basic understanding of medical terminology.
  • Ability to work independently or with a team.

Qualifications:

  • High School diploma or equivalent required.
  • One or more year(s) of scheduling experience preferred.
  • Three or more year(s) of customer service experience is required.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

COVID-19 considerations:
Associated Home Care and Amedisys adhere to all State and Federal COVID-19 mandates.

Work Location: One location

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