Job Supervisory Responsibilities: Will oversee one or more scrum teams to ensure projects are completed on time and to specifications. Delegates work and assignments to team members based on expertise, work experience, and time constraints.

General Summary: Plan, develop and execute a series of agile projects. Create dashboards, basic analytics and predictive analytics. Ensure that project activities are performed consistent with SAFe/Lean-agile practices. Manage project scrum teams and coach teams to implement agile project management methodologies involved in delivery of various IT software development and implementation projects for the client. Coach teams to adopt a mindset of transparency, collaboration, and continuous improvement.

Essential Job Functions:

• Lead and coach project teams to drive successful delivery of highest value features
• Configure and use agile/scrum tools (Jira and Confluence) for project activities
• Lead teams in implementing Scrum maximizing value delivery. Collaborate with Product Owner and team to ensure highest value features are delivered.
• Actively participate in assisting the team resolving issues and escalate as needed. Work with technical resources to coordinate outside part time resources as needed.
• Prepare and conduct periodic project status reports to update project governance teams and executive management regularly on progress, risks and issues.
• Prepare monthly project status updates per established processes, and present to leadership and stakeholders as necessary
• Manages project execution to achieve highest value project deliverables within the established schedule and budget.
• Track progress on a daily basis through burn up, burn down and velocity tracking. Understand and help Product Owner manage product backlog.
• Actively work to codify processes, improve workflow, and reduce bottlenecks with team
• Conducts SAFe ceremonies
• Conducts SAFe ceremonies on regular cadence, including daily stand up, backlog refinement, sprint demonstrations, and retrospectives.
• Utilize team retrospectives to support continuous improvement through backlog work items.
• Participates in, leads and presents where necessary at ART activities including Scrum of Scrums, Inspect and Adapt, System Demo and Program Increment Planning
• Lead AD hoc training and workshops where necessary to improve team function

Education Requirement: Bachelor’s Degree (or equivalent experience), Scrum Master Certification required, preference given to SAFe certifications (Scrum Master, Product Owner, Teams, SPC, DevOps, Agile Software Engineer)

Experience Requirement: Minimum of five (5) years of experience in project management. Minimum of five (5) years of experience in agile software development projects. Minimum of three (3) years of experience as a scrum master.

Performance Requirements:

• Exceptional verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent problem-solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions.
• Excellent time-management skills with a proven ability to meet deadlines.
• Exercises discretion and good judgement in all things, especially regarding sensitive or confidential matters
• Extremely proficient in Microsoft Office Suite
• Proficient in Program Management Tracking Software like JIRA or Rally
• Exceptional organizational skills and attention to detail.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to work independently as well as collaboratively.
• Ability to establish and maintain effective and positive working relationships with all staff and visitors.
• 5+ years of IT software Project Management experience
• 1 - 3 years Scrum Master experience
• Strong oral and written communication skills; excellent problem solving and analytical skills.
• Proven ability to drive project planning and execution process and add value beyond just a task oriented doer or project manager
• Familiarity with systems development lifecycle (SDLC)
• Proven ability to function in a fast moving and rapidly evolving environment
• Bachelor’s Degree recommended

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Work performed in an office environment. Involves frequent contact with staff and customers.

Mental/Physical Requirements: Manual dexterity for office machine operation; stooping, bending to handle files and supplies, mobility to complete errands or deliveries. Must be able to remain in stationary position for extended periods of time. Stress can be triggered by multiple demands and deadlines.

DISCLAIMER: The above statements are intended to describe the general nature and level of work performed. They are not intended to be an exhaustive list of all responsibilities, duties, skills, efforts, requirements, or working conditions. Management reserves the right to revise the job or to require that other or different tasks be performed as assigned in accordance with business demands and/or contractual requirements. Full vaccination against COVID-19, and compliance with the Company’s vaccination verification procedures, is required for this position, subject to the Company’s obligation to consider and approve reasonable accommodations in compliance with applicable law.