Job description

Seasonal Ticket Attendant

Grandfather Mountain Stewardship Foundation in Linville, NC

Reports to Entrance Gate Manager/Assistant Manager

Seasonal Position (March-October)

Hourly, Non-Exempt

SKILLS REQUIRED:

• Excellent customer service skills.

• Excellent communication skills.

• Willingness to work as a team member.

• Ability to accurately count US currency.

• Must have good manual dexterity.

SPECIALIZED TRAINING REQUIRED:

• Must score 90% or higher on mathematical skills exam.

• On-the-job training of cash handling and POS cash register operation.

• Attend Park-wide orientation at earliest scheduled opportunity.

EDUCATIONAL REQUIREMENTS:

• High school diploma or GED preferred, but not required.

AGE RESTRICTIONS:

• Must be at least 16 years of age.

SAFETY AND HEALTH REQUIREMENTS:

• Must be physically able to stand for extended periods of time for shifts up to 12 hours.

• Must be able to lift in excess of 20 lbs.

• Responsible for personal health and safety.

• Must adhere to Park-wide 20 mph speed limit. (2 mph through front gate).

• Follow all Park safety and first aid guidelines.

GENERAL ACCOUNTABILITIES:

• Utilize excellent customer service skills.

• Must maintain an average of “8” or greater on Mystery Shops scores.

• Must attend all required Park functions, events, classes, workshops and meetings.

• Must abide by all Park policies and procedures.

• Must demonstrate pride in the Park and its core values and uphold its Mission Statement.

• Responsible for ethical business practices.

PRINCIPLE ACCOUNTABILITIES:

• Cash register operations. Correctly total guest purchases, receiving cash, or credit/debit card payments, and making correct change.

• Must serve each guest pleasantly and efficiently.

• Must provide correct answers to guest questions concerning their Park experience.

• Must adhere to the cashier accountability program which requires all associates to balance within (+/- $2.00) of shift totals.

EXPECTATIONS:

• Must be willing to work fluctuating work schedules, including nights, weekends and holidays.

More info at www.grandfather.com/jobs.

Job Type: Part-time

Pay: $12.00 per hour

Benefits:

• Employee discount
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Work Location: In person

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