Job description
Under general supervision, performs secretarial, billing, and a variety of general office functions which include reception and scheduling of patients for multi discipline professionals within the Department of Rehabilitation Services.
Core Competencies
Demonstrates excellent customer service skills.
- Addresses administrative needs in a respectful and caring manner
- Performs general secretarial work for department as assigned.
- Maintains a professional and orderly office appearance.
- Assists in the care and maintenance of department equipment and supplies.
- Screens telephone calls and routes call appropriately.
- Opens, sorts and distributes mail to appropriate personnel.
- Maintains office supply inventory and places orders for supplies as required; verifies receipt of supplies.
- Creates documents and spreadsheets as required using MS Word and Excel.
Department Specific Competencies
Answers phones, greets visitors and volunteers, explains volunteer program to prospects.
- Maintains office files and volunteer records.
- Assists in the preparation of annual packets, monthly schedules, and reports.
- Assists with entering volunteer schedules, absences, substitutes and volunteer hours in database as needed.
- Provides assistance to Volunteers, Directors and/or Coordinator, as needed.
- Maintains maintenance care for department equipment and supplies.
- Trains volunteers in effective use of department equipment; photocopier, computers, phones and other machines as necessary.
- Participates in volunteer department staff meetings, orientations, educational programs and in-service meetings.
Education
Additional Information
Experience
Additional Information
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