ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

General Summary Of Duties: Under general supervision of the Security Office Manager, produce written/verbal communications with team members and vendors; maintain confidential files, records and reports. make decisions and take actions based on previous experiences and good judgement within guidelines.

Role and Responsibilities: (Includes but is not limited to the following)

Cover and assist all aspects at the turnstile position.

• Cover and assist in all aspects of Lost and Found.
• Process all new hire/terminated/LOA employee badges.
• Issue and process parking violations and procedural violations
• Upkeep accurate and up to date information in ITrak.
• Check and fill First Aid Bags
• Assist in processing counterfeit currency.
• Assist in processing Security time off requests.
• Track and distribute clear bags to Team Members.
• Post and Update Employee Information Board
• Assist PI’s starting Team Members needing to complete WIR’s
• Log daily Vendor, Vehicle and Turnstile Forms.
• Call and schedule interviews.
• Track supplies and advise Office Manager when items need to be ordered.
• Track unprocessed applications.
• Run turnstile reports upon request.
• Update Hotel and Timeshare active employee lists.
• Ensure ample blank report forms are available for PI’s.
• Periodically monitor EDR for those not following policy and procedure.
• Assist Office Manager and Director in any other activities as well as any other tasks needing assistance with.

Performance Requirements: (Knowledge, skills and abilities)

• Ability to listen effectively, read, write, speak and understand the English language clearly to ascertain and document important information, to follow written and/or verbal instructions, to provide clear directions/ guidance and to communicate with other employees/management.
• Social skills as demonstrated by the ability to listen and respond to inquiries/concerns using a positive, clear speaking voice, answering questions and/or offering assistance giving accurate information regarding plans, policy or procedure.
• Ability to organize/prioritize work, meat deadlines, work with minimal supervision/multiple interruptions, exercise judgement and adapt instructions/directions from one assignment to another.
• Ability to maintain attendance with company standards.
• Ability to maintain a neat clean and well groomed appearance.

Typical physical / mental demands

Ability to grasp, bend, lift and/or carry or otherwise move items weighing a maximum of 40 pounds on an intermittent basis.

Experience Requirements

Any combination of education, training, or experience that provides the required knowledge, skills and abilities. Ability to obtain/renew all government required licenses or certifications (Las Vegas Metropolitan Police Department Gaming Work Permit and Alcohol Awareness Card)