Job description
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more! WE LOVE OUR WORK.:
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
- Adheres to all departmental and company policies and procedures regarding guest service standards.
- Provides continuous patrol by foot and vehicle of the casino, hotel, and surrounding areas owned by the company as needed to address any suspicious activity or other concerns.
- Escorts and transports funds for table fills, slots, and/or banks; provides security for kiosk add fills and money drops to include tables and slots; provides escorts in sensitive areas for all non-gaming team members (e.g., maintenance, repair companies, and/or cleaning personnel).
- Responds to all disturbances and alarms to ensure a safe, secure, and comfortable environment for guests and team members.
- Addresses any type of medical situations on property and ensures proper emergency contacts are notified if necessary.
- Operates Security Dispatch as needed, including but not limited to dispatching officers, maintaining key control, and maintaining all logs required in the Dispatch Center.
- Provides a superior guest experience through consistent, positive interactions; has the resiliency to deal with the difficult customer.
- Assists leadership and prepares detailed reports on Security-related incidents that occur on company property.
- Attends all departmental, company, and safety/first aid training programs as scheduled.
- Performs all functions of Fire Safety Office, including monitoring of surveillance equipment, alarms, video multiplexers, and intercom system according to established procedures.
- Checks identification of all persons that appear to be under 21 years of age.
- Performs all other related and compatible duties as assigned.
- Maintains strict confidentiality in all company matters.
- High School Diploma or equivalent required.
- Previous experience in a guest service-related field required.
- Ability to obtain and maintain a valid Driver’s License and operate company vehicles as needed.
- Will be required to obtain CPR Certificate and Bloodborne Pathogen training.
- Must have excellent customer service and interpersonal skills.
- Strong problem-solving, mediation, and organizational skills required.
- Must have excellent written and verbal communication skills; must be fluent and literate in English.
- Ability to identify and quickly respond to potential problems and conflicts and defend self and others in combative situations.
- Must have the ability to run on level surfaces as well as up and down stairs.
- Ability to maintain a high level of confidentiality and professionalism.
- Must have strong computer skills and be fully competent in Microsoft Office applications.
- Ability to write clear, accurate, and concise reports.
- Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
- Ability to work collaboratively and communicate effectively with guests and team members at all levels of the organization.
- Must have the ability to remain calm in emergency or stressful situations.
We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, online gaming via Barstool Sportsbook and theScore |BET.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.