Job description
Job Description
Job Description:
Senior Brand Program Manager (6 Months Contract)
Chegg Skills Program Management Office | Remote, United States
Your goal – to improve the education process and better the outcomes of students - through leading the company-wide rebrand initiative
Organization: Chegg Skills
Chegg is revolutionizing the higher education market. At Thinkful - A Chegg Service, we are redefining education by building a new type of school that delivers unprecedented return on a student’s time and money. Our mission is to help combat student debt, rebuild the middle class and to provide everyone the opportunity to secure their future in the digital economy.
Chegg Skills Program Management Office | Remote, United States
Your goal – to improve the education process and better the outcomes of students - through leading the company-wide rebrand initiative
Organization: Chegg Skills
Chegg is revolutionizing the higher education market. At Thinkful - A Chegg Service, we are redefining education by building a new type of school that delivers unprecedented return on a student’s time and money. Our mission is to help combat student debt, rebuild the middle class and to provide everyone the opportunity to secure their future in the digital economy.
Thinkful offers programs in web development, data science and analytics, digital marketing, project management, design, and is currently working to expand our offerings into several other domains. A best- in-class online platform delivers a structured and flexible education supported by a network of industry experts, mentors and hiring partners, who guide students 1- on- 1 through their learning and career journey.
Role: Senior Brand Program Manager
Chegg is looking for a Senior Program Manager to lead our company-wide brand transformation. This position will support Chegg Skills leadership on initiatives that have visibility across the entire organization. This will involve the brand transformation of the entire platform and be in support of multiple teams and geographic locations. This position is part of the Chegg Skills - Thinkful PMO, working closely with the Thinkful Growth team.
Responsibilities:
- Lead highly strategic and high visibility cross-functional and cross-organizational brand transformation initiative.
- Lead in driving the definition of scope, business impact and sequencing to deliver on the brand transformation
- Create and manage project plans, collaborating cross-functionally with internal teams (and external partners if applicable) to define requirements and manage timelines.
- Drive project management of the brand transformation
- Engage and provide critical information to leadership, cross-functional teams, and stakeholders (Business Leadership, Strategic Partnerships, Product, Engineering, Marketing, Instructional Design, Academic Affairs, etc.) to effectively prioritize this brand work.
- Ensures engagement and alignment of critical resources and teams, remaining an objective driver of alignment.
- Facilitates end-to-end scoping / estimation and managing cross-team dependencies.
- Facilitates executive-level escalations and project-level change management.
- Monitors health of project delivery. Tracks project-level status, risks, issues and dependencies. Proactively addresses delivery team impediments.
- Manages program-level communications ensuring stakeholders are informed of roadmap changes, release plans and delivery status.
- Facilitates project retrospectives, as needed, to identify improvement opportunities.
- Lives and breathes a proactive delivery mindset, role-filling as necessary to meet program goals.
Required Experience, Skills or Abilities
- Has experience in leading a brand transformation across an entire organization
- Experience influencing decisions and leading teams in a matrix environment.
- Outstanding leadership, organizational, and communication skills with problem-solving ability.
- Demonstrated ability and drive to develop skills and knowledge quickly.
- Self-motivated, independent, organized, and proactive in all work tasks.
- Adaptable with demonstrated ability to manage through times of uncertainty and change.
- Experience driving release schedules and milestones, keeping up a high velocity in a fast-paced environment.
- Extremely strong written and verbal communication skills.
- Comfortable hosting senior level leaders and/or external Partners, providing status/program updates.
- Comfortable facilitating retrospectives and driving challenging conversations to continuously improve.
- Ability to effectively manage multiple competing priorities and meet aggressive deadlines.
- Manage project schedules and associated dependencies, identify potential issues/risks/actions and proactively work with key stakeholders to mitigate them.
- Drive issues to logical closure.
Qualifications:
- Minimum of 7+ years of progressive project/program management or related industry experience or training
- Direct experience leading or co-leading brand transformation work
Preferred:
- Previous experience in technology development environment with an understanding of basic project management tools and how they can be applied.
- Understanding and experience working closely alongside core product and marketing & design processes; knowledge of how work is delivered, experimentation and product iteration cycles.
- Prior product operations or business operations experience.
The pay range for this position is $75.00/hr- $98.00/hr. The actual pay will vary based on geographic location, job requirements, professional experience, and other factors.
In addition, Chegg offers a comprehensive benefits plan for eligible employees, including medical, dental, vision, life and supplemental life insurance, short-and long-term disability, mental health support, parental leave, paid time off, volunteer time off, paid holidays, 401(k) with matching contributions, Flexible Spending Account (FSA) and Health Savings Account (H.S.A.) options, an Employee Stock Purchase Plan, an Employee Referral Program, Tuition Reimbursement, and other benefits found at:
https://www.chegg.com/about/working-at-chegg/benefits/
.
About Chegg:
As the leading student-first connected learning platform, Chegg's Student Hub makes higher education more affordable and more accessible, all while improving student outcomes. Chegg is a publicly-held company based in Santa Clara, CA with offices in San Francisco, New York, Portland, India, Israel, Berlin, Madrid, and London. Chegg Student Hub Services Include: Chegg Study, Tutoring, Writing Tools, Math Help, Test Prep, Careers Search, Internship Admissions, and College Admissions.
About Thinkful:
https://www.youtube.com/watch?v=QeF7XGhoOfU
Life at Chegg:
Chegg for Good:
https://www.youtube.com/watch?v=YYHnkwiD7Oo
Chegg for Good:
http://blog.chegg.com/category/chegg-for-good/
For more information, visit
http://www.chegg.com/
Chegg is an equal opportunity employer
Why do we exist?
Students are working harder than ever before to stabilize their future. Our recent research study called
State of the Student
shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student.
Video Shorts
Life at Chegg:
https://jobs.chegg.com/Video-Shorts-Chegg-Services
Certified Great Place to Work!:
http://reviews.greatplacetowork.com/chegg
Chegg Corporate Career Page:
https://jobs.chegg.com/
Chegg India:
http://www.cheggindia.com/
Chegg Israel:
http://insider.geektime.co.il/organizations/chegg
Thinkful (a Chegg Online Learning Service):
https://www.thinkful.com/about/#careers
Chegg out our culture and benefits!
http://www.chegg.com/jobs/benefits
https://www.youtube.com/watch?v=YYHnkwiD7Oo
http://techblog.chegg.com/
Chegg is an equal opportunity employer
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