Job description
FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.
POSITION SUMMARY: This position will primarily focus on data gathering, analysis, application configuration, testing, training, knowledge transfer, and system implementation support. This position will work in both a corporate and Client setting while adding value and developing skills, and will be provided the opportunity to work across a variety of industries and develop solutions for Clients.
PRIMARY RESPONSIBILITIES INCLUDE:
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Providing technical and functional leadership on systems assessment, design, and implementation projects.
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Supporting the planning, organization, and kick-off portions of projects.
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Problem solving and management
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Gathering, organizing, and analyzing systems-related information
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Providing configuration, testing, and training services to Clients on Warehouse Management Software (WMS), Warehouse Control Software (WCS), and Warehouse Execution Software (WES) applications
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Leading Client teams in system implementation tasks
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Writing and preparing test scripts for all test cycles and scenarios
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Ensuring WMS processes are consistent with functional and technical specifications and operational requirements
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Understanding Client operational processes and concepts
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Facilitating third-party subsystems integration such as Goods-to-Person (GTP), unit sorter, and autonomous guided vehicle (AGV) automation technologies into the broader system implementation methodology
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Partnering with software and subsystem project management to transition ownership of solution to Client
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Communication (oral and written)
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Articulating communications, both written and oral, to Client and Fortna teams with strong presence, creditability, professionalism, and content knowledge
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Writing and delivering high quality documentation and analysis
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Leading the development of Client deliverables and presentations
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Mentorship
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Demonstrating and promoting Fortna’s Business Principles
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Mentoring team members to attain their goals
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Demonstrating and promoting teamwork and cooperation
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Providing specific technical expertise (e.g., WMS application functionality, WMS implementation)
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Providing input to annual performance evaluations
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Leading small teams in assignments as directed
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Developing and supporting internal business systems and processes
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Contributing to Fortna thought leadership efforts such as developing/contributing to white papers, documenting case studies, enhancing methodologies, etc.
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Demonstrating leadership attributes e.g., persuasion, empathy, mentoring, career development
REQUIRED QUALIFICATIONS:
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Bachelor’s degree with evidence of strong performance in engineering, logistics, or business
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Minimum 2 years of cumulative experience in consulting and/or internal consulting
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Experience in industrial engineering within complex supply chains
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Experience in DC design, specifically layout and operations
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Experience in business case development
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Ability to employ persuasion skills with discretion and consideration
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Strong analytical skills
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Strong problem solving and management capabilities
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Ability to work effectively on a team and support high levels of performance
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Ability to implement structured problem solving techniques
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High level comprehension of financial analysis
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Ability to utilize good facilitation skills
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Ability to develop research and knowledge management skills
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Excellent collaboration and communication skills, both written and verbal
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Desire to continually add value to and ensure accuracy and quality in all work performed
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Ability to travel nationally and internationally
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Ability to perform essential functions of the job
DESIRED QUALIFICATIONS:
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CPIM or CIRM certification from Association for Operations Management (APICS)
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Supply Chain certification training, e.g., The Logistics Institute at Georgia Tech, IIE
This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.
It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities.
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