• Interesting Work: Our co-workers support some of the most important and critical programs to our national defense and security.
• Values: Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry.
• 100% Employee Ownership: we have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year.
• Great Benefits - Most Full-Time Staff Are Eligible for:
  • Starting PTO accrual of 20 days PTO/year + 10 holidays/year
  • Flexible schedules
  • 6% 401k match with immediate vesting
  • Semi-annual bonus eligibility (July and December)
  • Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement account
  • Up to $10,000 in annual tuition reimbursement
  • Other company funded benefits, like life and disability insurance
  • Optional zero deductible Blue Cross/Blue Shield health insurance plan
• Track Record of Success: We have grown every year since our founding in 1993

Responsibilities:

• 
  Primarily provide Service Desk operations, ITIL, system security and documentation, and general IT systems administration.
• Support all aspects of IT systems management to include planning, design, acquisition, installation and set-up, testing, accreditation, fielding, support, and disposition of IT equipment, components, and software.
• Plan, schedule, coordinate, install, update, and accomplish day-today administration for software and hardware on multiple classified networks.
• Support analysis and testing to ensure equipment and software additions and upgrades compatible with existing infrastructure.
• Provide help desk support for all IT networks and communications systems for on-site and off-site personnel.
• Support IT system back-up, data restoration, and disaster recovery.
• Support basic maintenance for printers, scanners, monitors, and KVM switches.
• Support preparation of required network Information Assurance documentation.
• Support tasks associated with IT operations and maintenance associated with network centric and global grid interoperability requirements, Clinger-Cohen reporting requirements, and other IT certification processes.
• Support self-assessments using the Management Internal Control Toolset (MICT).
  

Qualifications:

• Relevant bachelor’s degree.
• TS required, SCI Eligible
• Minimum of ten (10) years’ experience maintaining IT systems.
• DoD 8570 Information Assurance Management Level II certification, or equivalent.
• 4 years of classified information systems experience working on DoD ACAT I, ACAT II, or ACAT Other programs.
• Experience installing, configuring, and maintaining Microsoft Exchange.
• Experience installing and configuring Linux operating systems in a mixed Linux/Windows environment.
• Exerience developing standardized procedures for account establishment, system maintenance, and system recovery.
• Experience developing and implementing maintenance and upgrade procedures to minimize disruption of normal business functions of organization within the installation.
• Knowledge of, and experience implementing, DoD and Air Force Technology regulations, services, and instructions to ensure communications and computer services are in compliance with applicable regulations and instructions.
• Experience developing network Standard Operating Procedures, and implementing audits, threat and vulnerability assessments, and applying security-related software tools to manage and control classified information systems.
• Experience managing the configuration of classified information systems.
• Experience with Multi-Level secure networks and automated cross-domain security solutions.
• Experience uploading and downloading files across classified networks operating at different classification levels, and controlling and recording all incoming and outgoing digital media.
• Experience accomplishing self-assessments using the Management Internal Control Toolset (MICT).
• Experience resolving information systems security incidents.
• Knowledge of Video Teleconferencing and Voice over IP telephone systems.

• Knowledge of IT network equipment to include switches, routers, and both basic and advanced configurations of firewalls.
• Experience designing, installing, configuring, and maintaining Microsoft SharePoint to include creation of workflows and office automation tasks.
• Experience updating and maintaining the software system of the Logistics Management Data System (LMDS).
• Experience managing relational databases to include Access, SQL, and Oracle.