Job description
Our Purpose
At Fiddler, we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. With the rise of the internet, trust in AI has been degraded by a plethora of issues like spam, fraudulent transactions, hate speech, and online abuse. Fiddler enables organizations to get ahead of these issues by building trustworthy, transparent, and explainable AI solutions.
Fiddler partners with AI-first organizations to help build a long-term framework for responsible AI practices, which, in turn, builds trust with their user base. Data Science, MLOps, and business teams use Fiddler AI to monitor, explain, analyze, and improve their AI solutions to identify performance gaps, mitigate bias, and drive better outcomes. Our platform enables engineering teams and business stakeholders alike to understand the “why” and how behind model outcomes.
Our Founders
Fiddler AI is founded by Krishna Gade (engineering leadership at Facebook, Pinterest, Twitter, Microsoft) and Amit Paka (two-time founder with acquisitions by Samsung and PayPal and product roles at Expedia and Microsoft). We are backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital.
Why Join Us
Our team is motivated to unlock the AI opaque box and help society harness the power of AI. Joining us means you get to make an impact by helping reduce algorithmic bias and ensure that models in production across many different industries are transparent and ethical. We are an early stage startup, and have a rapidly growing team of intelligent and empathetic doers, thinkers, creators, builders, and everyone in between. Within Fiddler, there is ample opportunity for growth. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer.
Fiddler is recognized as a pioneer in the field of Model Performance Management (MPM) and has received numerous accolades, including: 2022 a16z Data50 list, 2021 CB Insights AI 100 most promising startups, 2020 WEF Technology Pioneer, 2020 Forbes AI 50 most promising startups of 2020, and a 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response.
By joining our brilliant (at least we think so) team, you will help pave the way in the MPM space.
What You'll Do
- Works to achieve maximum growth, and account penetration within an assigned territory
- Territory may be a combination of geographic, product, industry, and other customers/market dimensions
- Manages accounts throughout the entire sales process, and collaborates with team members in business development, customer success, and support to uncover all customer needs
- Responsible for understanding product offerings and competitive issues to develop solution proposals encompassing all aspects of the sale
- Participates in the development, presentation, and sale of a value proposition
- Onsite customer presentation with C-levels (as required) to negotiate and close strategic and complex deals
- Liaises with customer contacts for the purpose of managing customer relationships, identifying new opportunities, and maximizing sales
- Comfortable negotiating SaaS/cloud/software contracts
- Work with product and sales operations to improve the PLG conversion rate
What We're Looking For
- 5+ years of experience growing pipelines and selling enterprise software
- Consistent track record of quota attainment in consultative sales environments
- Has working knowledge of the product-led growth sales engagement model
- Adept at using Salesforce.com to manage accounts, contacts, and opportunities throughout the sales process
- Outstanding communication skills - written and oral including strong presentation skills
- Exceptional time management skills
- High integrity, intelligence, and self-motivated
- Highly developed selling, customer relations, and negotiation skills
- Ability to penetrate accounts and meet with stakeholders within accounts
- Team player who is interested in the possibility of sales management
- Open to Travel to customer locations as needed
- BS/BA degree or equivalent preferred
Fiddler is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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