BACKGROUND

LISC Detroit is a local organization within National LISC, the nation's largest Community Development Financial Institution (CDFI). LISC Detroit has more than 30 years of experience working as a catalyst for community reinvestment in Detroit. It helps resident-led, community based development organizations transform distressed neighborhoods into healthy places to live, work, worship, do business and raise families. Since 1990, Detroit LISC has invested $245 million in Detroit's neighborhoods, and leveraged an additional $1 billion for neighborhood improvements. LISC is seeking a team-oriented individual to manage the existing home repair initiatives administered through its Detroit office. This position reports to the Executive Director.

KEY RESPONSIBILITIES

The Senior Program Officer, Housing is responsible for the day-to-day management of LISC Detroit's home repair programs including the 0% Interest Home Repair Loan Program and Delray Home Improvement Program. The Senior Program Officer, Housing will work closely with the Executive Director to develop new housing program and manage current housing initiatives. This person must have the capacity to simultaneously work on multiple tasks, set priorities for a challenging workload with great organization, initiative, attention to detail, and timely follow-through, as well as high standards for accuracy and efficiency.

• Work with LISC's community intake partners and loan origination partners to identify and approve potential candidates for the loan program
• Manage day-to-day program and project coordination duties.

• Manage and oversee a pipeline of homeowner applicants in accordance with the program guidelines and goals.
• Manage the following activities per household applicant:
• Solicit, collect and document homeowner eligibility;
• Review and process complete application packets/files for every household, including program intake forms and support documents, homeowner loan agreement and final construction completion/sign-off forms.
• Collect program data related to the home repair programs, analyze overall program performance and make recommendations for program improvements as appropriate.
• Answer questions from homeowners and program partners.
• Interface with Intake Centers, CDFI and Construction Management partners as well as homeowners, contractors, City of Detroit and other LISC staff during the loan and construction process to trouble-shoot issues that may arise.
• Produce weekly and monthly reports for funders and stakeholders.
• Conduct annual financial and programmatic due diligence review of grantees to meet federal compliance.
• Collaborate with National LISC on the annual monitoring reviews as required by the City of Detroit.
• Update policies and procedure manuals, forms, process maps and other documents as required.
• Support additional program activities of the housing programs, as necessary and assigned.

QUALIFICATIONS

• A successful candidate will have the following expertise and experience:
• Experience implementing and managing new programs or initiatives focused on urban and/or low- and/or moderate-income communities.
• Bachelors or Masters Degree and 3-5+ years of experience in non-profit or public sector.
• Experience working with diverse stakeholders.
• Experience in home repair program management and/or social work case management is a plus.
• Excellent oral and written communication skills.
• Familiarity with Detroit housing, planning, and federal funding reporting and compliance.
• Strong work ethic and ability to be highly productive.
• Proficient computer skills: word processing, Salesforce or comparable databases, Excel spreadsheets.

Compensation

LISC offers a competitive salary and excellent fringe benefits.