SCOPE OF WORK

The purpose of this position is providing support to the Sr. Program Coordinator by developing talent pool within CalFresh spectrum and ensuring business needs are met in a timely manner. The incumbent of this position will work alongside with the CalFresh SCC team and is responsible to track job ready customers and to recruit potential customers in order to fill business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provide support to Business Services Team by entering job orders in to CalJOBS and develop marketing flyers as needed.
• Assist with organization of Job Squad workshop which may include – inviting businesses, developing/presenting weekly topics and collecting resumes.
• Collects, organizes, and analyzes information about customers in “Talent Pool Bank” tracking tool (tests, interviews, abilities, employment interest, and character traits).
• Matches customer’s job skills with business qualifications; refers qualified customers to Job Developers.
• Initiates and maintains ongoing personal contacts with job ready customers and explains the benefits and employment supportive services provided based on eligibility.
• Assists customers in preparing job search portfolio; provides mock interviews and may assist with interview arrangements.
• Monitors participant job search progress and maintains open communication with Job Developers if training possibility becomes available.
• Provides Supportive Services on a needs basis’s to eligible customers.
• Maintains case management files, documents contact with customers, employers and other partners in Approte accurately and timely.
• Prepares and modifies documents including correspondence, reports, memos and emails.
• Serves as a customer liaison responding to customer problems, questions or concerns and coordinates with the proper agency personnel to provide timely and accurate answers for customers.
• Follow-up with customers as appropriate to document use/success in employment referrals.
• Remains updated on program requirements and regulations affecting participants and businesses.
• Refers customers to other CSET program resources as applicable.
• Participates in outreach events, job fairs and meetings with partner agencies as assigned.
• Participates in training and professional development to build required knowledge for the position.
• Performs other duties including by not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures.

SKILLS & ABILITIES:

• Ability to uphold company principles and practices to the highest degree and represent the agency in a professional manner.
• Provide exceptional customer service for individuals from various backgrounds that includes efficient, precise, and courteous communication in a dignified environment.
• Ability to speak effectively with groups of customers or employees of the organization.
• Ability to develop and maintain effective working relationships with employers, co-workers, members of other agencies and the general public.
• Ability to deal with customers in a calm, professional, friendly and patient manner.
• Ability to work under pressure and work with different types of personalities.
• Knowledgeable of modern office procedures and methods, is proficient in use of computer, Windows operating system including Microsoft Office applications (Word, Excel, and Access) and program data base.
• Possess communication skills, research abilities, flexibility and an ability to work well with others.
• Ability to read and interpret documents.
• Ability to write routine reports and correspondence.
• Knowledge of local labor market and employer expectations.
• Possess excellent organizational skills and attention to details.
• Possess in-depth knowledge of all aspects of the various company programs and the ability to communicate policy information in a clear and detailed manner.
• Ability to work effectively with minimal supervision.
• Ability to communicate effectively both verbally and in written form.

WORK CONDITIONS & ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is typically situated in a standard office environment resulting in little exposure to the weather and requiring no unusual physical abilities.? Must be able to sit, walk and stand for long periods.

• Must have the visual ability to perform detailed work at close distances (computer screens).
• Must be able to bend, stoop and reach.? Must be able to exert physical effort in light to moderate work involving lifting, carrying, pushing, and pulling.
• Must be able to read, understand, and explain various forms and written material.

DISCLAIMER STATEMENT: The job description lists typical examples of work and is not intended to include every job and responsibility to a position. An employee may be required to perform other related duties not listed provided that such duties are characteristic of that classification. EDUCATION AND EXPERIENCE:
Possession of Bachelor’s Degree (B.A.) from four-year college or university; and/or one to two years related experience and/or training’ or equivalent combination of education and experience. Minimum one-year experience providing services to low-income persons.

LANGUAGE SKILLS

Ability to read and interpret documents; Ability to write routine reports and correspondence; Ability to speak effectively with groups of customers or employees of the organization.

MATHEMATICAL SKILLS

Ability to calculate figures for recording & tracking purposes; Ability to apply basic recordkeeping principles.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished inwritten and oral form;
Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS California Driver’s License and proof of auto insurance.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position is typically situated in a standard office environment resulting in little exposure to the weather and requiring no unusual physical abilities. Positions may be required to sit for lengthy periods of time.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Candidate Screening Process:
Only complete applicant information will be evaluated by the screening committee as soon as possible after the closing date. Application materials will be evaluated to determine how fully the applicant meets the Desirable Qualifications. This evaluation process will determine which applicants may be invited for an interview. All costs incurred as a result of the application/selection process shall be borne by the applicant.

Note: Incomplete applicant information will not be forwarded for consideration in the hiring process. All documents received become the property of CSET and will not be returned. Human Resources will not copy any of the materials submitted for the applicant.Notice to all candidates for employment. The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. This requirement applies to both United States citizens and aliens. Community Service, Employment and Training, Inc. is an equal Employment Opportunity Employer, committed to equal opportunity and treatment in all aspects of it relations with staff members, without regard to race, color, national and ethnic origin, sex, sexual orientation, marital status, religion, age or disability.

Salary Range: $18.38-$25.04 hourly/ $3185.87-$4340.27 monthly/ $38230.40-$52083.20 annually
Deadline: until filled
Service Area: Sequoia Community Corps in Visalia
Hours/week: 40