Job description

Service Desk Specialist (Back To Business I.T.)

About the Opportunity

We’re not just growing fast; we’re growing smart. And we want you to come grow with us. The Greentree Group employees are truly valued and treated with respect. You’ll be working with an outstanding team with an impressive track record. We need a talented Service Desk Specialist for Greentree’s commercial IT managed services offerings in Beavercreek, OH. The service is called Back To Business I.T. To learn more, go to www.backtobusinessit.com.

In this position, the ideal candidate will provide technical support and guidance to customers; will support client networks, including hardware, software, e-mail, print and backup servers and their associated operating systems and software; research on network products, services, protocols, and standards; administer and maintain end user accounts, permissions, and access rights.

Minimum Qualifications:

• Associate’s or Bachelor’s Degree in Computer Science or related area. A minimum of three years’ experience will be considered in lieu of a degree. Three to five years of recent experience with setup and/or administration of Windows 7/8/10, MS Windows 2008/2012/2016 Server, Office suite, and Active Directory.
• Hands-on hardware and software troubleshooting experience with emphasis on related issues including desktops, applications, network services, email/web services, and the Microsoft Office suite of products.
• Strong customer service orientation and the ability to present ideas in user-friendly language.
• Ability to conduct research into issues and products as required.
• Highly self-motivated and directed with a keen attention to detail and strong written/oral communication skills.
• Local travel may be required.
• Candidates must be U.S. Citizens.

Desired Qualifications:

• Experience with MS Windows 2008/2012 Server, infrastructure services, Office 365, Exchange, SQL or SharePoint.
• Antivirus management and backup experience.
• Firewalls, VPN routing, and filtering appliance knowledge is desired.
• Help desk support, remote management and troubleshooting skills.
• Certification preferred CompTIA A+, Security+, and/or Microsoft MCP.

About the Company

The Greentree Group is a professional services business comprised of talented analysts and problem-solvers who work with clients around the world on programs ranging from start-up business process consulting situations to planning the modernization of major information technology systems. Our people play key roles in developing and executing strategic and tactical plans and who share the challenges and rewards of working for a small company. Our team of experts can tackle the toughest problem and solve it right—the first time! What makes The Greentree Group successful is our outstanding people who hold a spotless record of customer satisfaction. We’re focused on doing business better—to better our client’s business!

The Greentree Group offers an attractive, flexible benefits package and outstanding growth opportunities. For more information on who we are, visit us at www.greentreegroup.com. A National Agency Check (NAC) and/or background check may be required. No relocation is offered with this position.

Greentree is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, sexual orientation, gender identity, genetic information, or status as a qualified individual with a disability or protected veteran.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Beavercreek, OH 45430: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Preferred)

Experience:

• Help desk: 3 years (Preferred)
• Windows: 3 years (Preferred)

Work Location: One location

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.