Job description

Synovize is a leading technology consulting firm that specializes in providing innovative solutions to businesses across various industries. With a team of experienced professionals, we aim to deliver exceptional services to our clients and help them achieve their digital transformation goals. As a remote-first company, we offer flexible work opportunities to talented individuals across the United States.

Overview:

We are currently seeking a skilled and experienced ServiceNow Discovery and CMDB Specialist to join our team. As a ServiceNow Discovery and CMDB Specialist, you will be responsible for implementing and managing the ServiceNow Discovery and Configuration Management Database (CMDB) functionalities. This is a full-time, permanent or contract position with the flexibility of remote work.

Responsibilities:

• Collaborate with clients and stakeholders to understand their discovery and CMDB requirements and translate them into ServiceNow configurations.
• Configure and manage the ServiceNow Discovery tool to identify and collect configuration items (CIs) across the IT infrastructure.
• Implement and maintain the ServiceNow CMDB, ensuring accurate and up-to-date information about CIs.
• Define and enforce data governance policies and processes for the CMDB to ensure data integrity and quality.
• Develop and maintain discovery patterns and probes to capture relevant information from diverse IT resources.
• Coordinate with cross-functional teams to resolve data synchronization and reconciliation issues within the CMDB.
• Customize ServiceNow using JavaScript, Angular, and other web technologies to enhance the discovery and CMDB capabilities.
• Integrate ServiceNow with external systems through REST API, SOAP API, and other integration methods.
• Monitor the discovery and CMDB processes to identify and rectify any performance or data quality issues.
• Provide guidance and training to users on discovery and CMDB processes and best practices.
• Stay updated with the latest ServiceNow features and enhancements related to discovery and CMDB, recommending and implementing improvements to optimize the process.

Requirements:

• Must be a US Citizen.
• Proven experience as a ServiceNow Discovery and CMDB Specialist, working on discovery and CMDB projects and configuring the ServiceNow platform.
• Strong knowledge of discovery methodologies, protocols, and best practices.
• Familiarity with data modeling and database management concepts.
• Proficiency in JavaScript, Angular, and web technologies for customization and enhancement purposes.
• Experience with integrating ServiceNow with external systems using REST API, SOAP API, and other methods.
• Strong problem-solving and analytical skills, with the ability to troubleshoot and resolve discovery and CMDB-related issues.
• Effective communication and collaboration skills to work with clients and cross-functional teams.

Preferred Skills:

• ServiceNow certifications such as Certified Implementation Specialist or Certified Application Developer.
• Experience with other ServiceNow modules such as GRC, HAM, SAM, APM, and SPM.
• Familiarity with NoSQL databases and their usage in ServiceNow.
• Experience with ITOM, SCCM, JAMF, or other related tools and technologies.

To apply for the position of ServiceNow Discovery and CMDB Specialist at Synovize, please submit your resume and any relevant certifications. We are excited to hear from talented individuals who are passionate about building and maintaining an accurate and reliable CMDB. Join us in shaping the future of technology consulting!

Job Types: Full-time, Contract

Pay: $70.00 - $100.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Overtime

Application Question(s):

• Are you a US citizen?

Experience:

• CMDB: 1 year (Preferred)
• ITOM: 1 year (Preferred)
• GRC: 1 year (Preferred)
• JavaScript: 1 year (Preferred)
• REST API: 1 year (Preferred)

Work Location: Remote

colinoncars.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, colinoncars.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, colinoncars.com is the ideal place to find your next job.