Job description

The Bowen Group, a values-led, industry leader in telehealth, strategic communications, and wellness services and staffing is searching for a Social Media Content Specialist. This is a full-time position at the government site in Falls Church, VA.

Get ready to jump on board with the industry leader in the provision of wellness services to the military and veteran communities! The Bowen Group has an outstanding opportunity for a Social Media Content Specialist to join our team supporting the Defense Health Agency.

This position is contingent upon award of a government contract. Level up in your career and support the military community at The Bowen Group.

CORE FUNCTIONS
The specific contract daily activities include:

• Prepares social media products and provides social media services.
• Produces monthly and targeted social media plans for TRICARE platforms.
• Supports, manages and produces live social media events as requested (e.g., Twitter chats, FB Live, webinars, etc.) at least quarterly.
• Supports the development, management and growth of TRICARE social media accounts on FB, Twitter, Instagram and YouTube; proposes retirement of existing platforms or addition of new platforms based on industry best practice.
• Develops and maintains a list of approved responses to social media inquiries.
• Uses oral and written communication skills to respond to inquiries and requests that come in through social media.
• Enters/tracks data & maintains repository.
• Supports the analysis of data to inform future social media plan development and engagements.
• May perform administrative functions.

Skills in:

• Managing social media platforms, including posting of content, user engagement and analysis of user and platform data.
• Applying the rules of spelling, composition and grammar to content development tasks.

Ability to:

• Communicate effectively to meet the needs of the audience.
• Research information in support of social media content development requirements and apply knowledge gained when writing.
• Correctly apply style guides and Plain Language guidance.
• Work cooperatively with the social media manager graphic designers, and other key staff on products and services
• Incorporate feedback and apply it consistently across projects.
• Read and understand information and ideas presented in writing.

Engage, support and collaborate with other members of the team, the company and the customer. Exchange ideas and strategies to plan work processes or developmental efforts. Review and provide feedback on developed work or planning.

Program Support
* Plan, develop or conduct project tasks by leveraging subject matter expertise. Perform project tasks in accordance with best professional judgment, contract requirements, and established timelines and with the expected level of quality.

Analysis and Strategizing
* Seek or develop guidance from customer insight and customer furnished documentation. Coordinate with managers on executing project activities.

Education and Work Experience:

• Education: Bachelors degree in communications or a related field.
• Work Experience: 3 years’ experience. Ability to assisting more senior positions and/or performing functional duties under the oversight of more senior positions.

Industry Knowledge:

• Social media management tools like Sprout Social.
• Structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar.
• Applicable style guides, such as the Associated Press Stylebook.
• Administrative and clerical procedures in accordance with the company’s best practices.
• Terms and concepts commonly expressed in the Armed Services and federal government.
• Ability to work independently.

Additional Requirements:

• Must be a U.S. citizen
• Must be able to obtain a favorable background check

Benefits - We offer a comprehensive benefits package for Full-time Employees to include the following:

• Health, dental, vision
• Generous vacation and holiday leave
• Flexible Spending Account (medical and dependent)
• 401(k) with Employee Match
• Group Life insurance
• Short-term and long-term disability
• Tuition assistance and/or professional development training

The Bowen Group provides support to federal government clients. Some of these clients may require our employees to be fully vaccinated for COVID-19. Therefore, by applying for this position, you understand that you may be required to disclose your vaccination status as a condition of employment.

The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant.

The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting an accommodation will be discarded.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Falls Church, VA: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Social Media Content: 3 years (Required)

Work Location: One location

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