The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love for God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Overview:

The Social Services and Training Manager provides onboarding support and training to all social services staff, as well as technical assistance to Pathway of Hope teams and case managers. This role is pivotal in improving social service delivery through training and coaching throughout the Golden State Division.

Duties:

Divisional Pathway of Hope Coordinator

• Supervise the implementation of the Pathway of Hope (POH) Initiative at local units and provide support
• Collaborate with Divisional Social Services Director (DSSD) as needed to implement and support POH
• Facilitate monthly POH meetings
• Provide case consultation and technical assistance to case workers and interns, as requested
• Meet virtually or in-person with local social services staff and corps officers to provide support and information regarding community linkages and program requirements for the purpose of coaching and encouragement
• Assist in recruiting, interviewing, and training new social services staff or interns directly involved in providing POH services at the local level
• Oversee POH evaluation/outcomes measurement for cluster(s) of corps and submit a summary report to DSSD and Divisional Secretary for Program (DSP)
• Participate in POH planning and program development meetings at local sites and join conference calls with the Territorial Pathway of Hope Project Manager (TPOHPM), DSSD and DSP
• Collaborate with TPOHPM, DSSD and DSP and other organizations to refine the POH model and support kindred projects
• Plan, conduct and/or participate in workshops and other training events at the territorial, divisional and/or local level

Unit Social Services Support and Training

• Provide general support to the social service staff across the Golden State Division
• Provide support to local units for site training, including onboarding and training of new staff, case management training, and skill development
• Work with units to ensure proper data collection and statistical reporting in WellSky database

Qualifications:

• Must have an understanding and acceptance of The Salvation Army’s mission, philosophy and principles
• Must have a Master’s Degree in Social Work or in a related field
• Must have direct case management and supervisory experience
• Must have at least 5 years of experience in providing training in strengths-based case management, trauma informed care, motivational interviewing, crisis intervention, de-escalation strategies, and cultural competency.
• Must have a valid CA state driver’s license
• Must be able to attend meetings in person at Divisional Headquarters in San Francisco as needed
• Must be able to travel to units throughout the Golden State Division
• Must have excellent group facilitation and communication skills
• Must be computer literate, including database management software and basic office software (Word, PowerPoint, etc.). Be willing to learn additional programs and platforms as needed.
• Able to learn and master the functionalities of WellSky database
• Able to work independently
• Able to interact with people from diverse backgrounds

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 lbs.
• Ability to drive

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

Acknowledgment of Religious Purposes of The Salvation Army

The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army’s religious purposes and his/her work related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will

I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employee relationship with this organization is of an “at will” nature, which means that the Employee may resign at any time and the Employer may discharge Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.

Education

• Masters or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)