Guaranteed is a care company that makes tough moments easier. By blending at-home treatment with cutting-edge technology, we’re here to deliver care how you want it. Guaranteed is backed by some of the best investors in the game (including: BrandProject, Precursor, Springbank Collective, Lakehouse and Cake Ventures) and have raised $6.5 million in seed funding - one of the largest seed rounds for a Black female solo founder.

Our goal is to provide tech-enabled hospice services in a hybrid setting: best in class in-person and telemedicine care. Our care providers are highly-trained healthcare professionals focused on support, comfort, and dignity. We are obsessed with providing for patients and families and want to change the cultural conversation around death.

Who You Are

• You are obsessed with patient-experience and delivering excellence in care, support, and comfort through technology.
• You are driven, in work and in life, by your compassion for people.
• You believe the US Healthcare system is deeply problematic and inequitable, and you want to help architect a solution.
• You are always learning new things from your friends, you colleagues, your communities, and the world.
• You thrive when building alongside diverse teams, opinions, and cross-discipline roles.
• You are more than comfortable in a 0 to 1 startup. You manage yourself as well as anyone else and you love iterating quickly.

Who We Are

• We are equally obsessed with patient-experience, and also caregiver-experience, family-experience, and care provider-experience. We strive to support everyone affected by death.
• We are compassionate by nature.
• We dream of healthcare systems that are more equitable and more human - and we work everyday to make them that way.
• Medicine often ignores end of life care - we don’t. We talk about death. We talk about dying, about grief, about losing our patients and losing our loved ones.
• We love teaching what we know and bringing humility to what don’t.

Social Worker

Location: Los Angeles, CA

Job Type: Part Time

Compensation: At Guaranteed, we aim to offer equitable and competitive compensation that demonstrates the value we place in our employees and our appreciation for the work they preform; the base rate for this role will likely fall between $35-$45 per hour. This role is likely to grow into a full-time position that will includes equity plus a full range of benefits that can be found here.

Summary

Guaranteed is seeking to add passionate and empathic social workers to our growing Hospice Care Teams across the Los Angeles region. Our Social Workers provide emotional and practical support to patients and caregivers for patients who are nearing the end of their lives. You will support patients and their relatives in their homes, under the leadership of a clinician, in adapting and planning multidisciplinary ways of treating the caregiver system. Our social workers are put up as an integrative service to make a patient’s sickness and suffering at the end of its life more bearable. During the patient’s challenging times, you will offer mental, physiological, and moral support. This job requires the capacity to perform in a continuous state of vigilance while remaining safe.

Job Responsibilities

• Provide patients and their dear ones with empathetic support
• Educate families and assist them in locating local programs and resources for practical and environmental needs
• Make visits to the patient’s house (or virtually) and spend some quality time with them and their family
• Use advocacy, compassion, and problem-solving abilities to create calmness to stressful situations
• Maintain clinical records on all patients
• Serve as liaison between patients and families/caregivers and community agencies
• Maintain collaborative relationships with organization personnel to support patient care
• Actively participate in quality assessment performance improvement teams and activities
• Assist family and patient in planning for funeral arrangements, financial, legal, and health care decision responsibilities

Skills and Toolset You’ll Need to Bring

• Deep knowledge in assessing psychosocial status of patients and families/caregivers related to the patient's terminal illness and environment
• Finesse in conducting social evaluations, including family dynamics, caregiver abilities, communication patterns, high-risks for suicide, neglect or abuse
• Experience developing intervention plans based on evaluation findings
• Background in crisis intervention
• Comfortability in collaborating and communicating with registered nurse and other members of the interdisciplinary group
• Possesses and maintains current CPR Certification.
• Must be licensed with an automobile that is insured in accordance with state and/or organization requirements and is in good working order.

Nice to Have

• Experience in coordinating various activities for patients and their families, which may include arranging transportation to and from appointments, helping patients apply for government benefits or insurance programs, and assisting family members with paperwork related to funeral arrangements
• Culture sensitivity: you can assesses for, and educates interdisciplinary group, on any special needs related to the culture of the patient and family. Including communication, role of family, space, and any special traditions or taboos

Relevant Experience

• Bachelor’s degree in social work, psychology, or sociology
• Prior hospice experience
• At least one year of experience in health care
• Understands hospice philosophy, and issues of death/dying
• Demonstrates good verbal and written communication, and organization skills