Job description
The primary duties of this position involve providing support for the company’s business systems. This includes ERP programming, analyzing user requests, maintaining documentation, data analysis, creating and modifying programs, re-processing of data imports, data warehousing, reporting, software testing, working with internal/external customers and troubleshooting. This position will assist both the application and operation groups with other tasks as they arise.
RESPONSIBLITIES
- Provide support for the company’s ERP systems.
- Reprocess data import failures and reconciliation of daily ERP imports.
- Monitor ticket queue and respond to the customer in a timely manner for issue resolution.
- Serve as first responder for all business systems.
- Support of barcode and label printing.
- Monitor EDI server and reprocess transactions as needed.
- Manage and support reporting through PowerBI.
- Query Unidata and SQL databases to provide data analysis to customers.
- Create and maintain system documentation.
- Rotate on-call as needed. A minimum of one week per month.
- Perform additional duties as requested.
EXPERIENCE/SKILLS
- Candidate should have bachelor’s degree in Computer Science, MIS or equivalent experience.
- Knowledge of SQL Server including SSIS and SSRS.
- Procedural and object-oriented programming skills
- Knowledge of UniBasic (UniData), EDI, Java, Pick Basic and System Builder.
- Strong experience in scripting.
- Ability to prioritize tasks in a fast-paced environment.
- Strong interpersonal and analytical skills.
- Ability to work independently and within a team.
- Experience with any of the following is a plus: ASP, C#, Crystal Reports, Epicor ERP, PHP, Perl, and Visual Studio.
- Experience in remanufacturing or in industrial environments is also a plus.
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