Guaranteed is a care company that makes tough moments easier. By blending at-home treatment with cutting-edge technology, we’re here to deliver care how you want it. Guaranteed is backed by some of the best investors in the game (including: BrandProject, Precursor, Springbank Collective, Lakehouse and Cake Ventures) and have raised $6.5 million in seed funding - one of the largest seed rounds for a Black female solo founder.

Our goal is to provide tech-enabled hospice services in a hybrid setting: best in class in-person and telemedicine care. Our care providers are highly-trained healthcare professionals focused on support, comfort, and dignity. We are obsessed with providing for patients and families and want to change the cultural conversation around death.

Who You Are

• You are obsessed with patient-experience and delivering excellence in care, support, and comfort through technology.
• You are driven, in work and in life, by your compassion for people.
• You believe the US Healthcare system is deeply problematic and inequitable, and you want to help architect a solution.
• You are always learning new things from your friends, you colleagues, your communities, and the world.
• You thrive when building alongside diverse teams, opinions, and cross-discipline roles.
• You are more than comfortable in a 0 to 1 startup. You manage yourself as well as anyone else and you love iterating quickly.

Who We Are

• We are equally obsessed with patient-experience, and also caregiver-experience, family-experience, and care provider-experience. We strive to support everyone affected by death.
• We are compassionate by nature.
• We dream of healthcare systems that are more equitable and more human - and we work everyday to make them that way.
• Medicine often ignores end of life care - we don’t. We talk about death. We talk about dying, about grief, about losing our patients and losing our loved ones.
• We love teaching what we know and bringing humility to what don’t.

Spiritual Care Counselor

Location: Los Angeles, CA

Job Type: Part-time

Compensation: At Guaranteed, we aim to offer equitable and competitive compensation that demonstrates the value we place in our employees and our appreciation for the work they preform; the base rate for this role will likely fall between $30-40 per hour. This role is likely to grow into a full-time position that will includes equity plus a full range of benefits.

Summary

Guaranteed Hospice is seeking a passionate and empathic Spiritual Care Counselor to join our growing hospice care team in Los Angeles region. You will assist our holistic care team to guide our patients and their families through the end-of-life journey and offer bereavement assistance after the death of a loved one.

This position requires flexibility as you care for patients virtually, at home, or in-patient settings. Further, at Guaranteed, our Spiritual Care Counselors emphatically honors each patient’s spiritual beliefs and respect the unique cultures and traditions that make up our diverse community.

Job Responsibilities

• Conduct a spiritual assessment within 5 days of admission to the hospice program
• Assist in development and implementation of the interdisciplinary patient care plan as it pertains to spiritual care
• Provide spiritual support in accordance with on-going wishes and needs of the patient and family
• Maintain and submit written clinical records including the initial evaluation, the care plan and daily notes
• Evaluate the patients and family's response to, and effectiveness of, the spiritual counseling
• Confirm, on a weekly basis, the scheduling of visits with the patients’ Case Managers to facilitate coordination of other staff visits
• Participate in IDG and QAPI meetings and activities
• Provide spiritual and bereavement support to staff as needed
• Provide consultation and education to the IDG on spiritual care
• Provide funeral or memorial services for patient’s as requested

Skills and Toolset You’ll Need to Bring

• Ordained, commissioned or credentialed by an organized religious group
• Comfortable in an interfaith setting
• Ability to accept different lifestyles, cultures, beliefs and values
• Must be a licensed driver with an insured automobile in good working order
• The ability to communicate well, both verbally and in writing
• Technical savviness: utilization of tablet, multi-line telephone, copy machine and other office equipment
• Assume responsibility for self-development by continually striving to improve your Spiritual practice through formal education, attendance at workshops and conferences, active participation in professional and related organizational meetings, and/or individual research and reading

Relevant Experience

• Bachelors or higher degree from an accredited seminary or school of theology
• Bachelors of Divinity, Masters of Divinity or equivalent theology degree or training
• Minimum of one (1) year of experience in a health care setting or with death and dying
• Hospice experience is a plus
• Experience providing funeral or memorial services for patients as requested
• Conduct or participate in the memorial services for employees, facilities, and family members as required and requested

Guaranteed is a black-, queer-, women-led organization and we are an equal opportunity employer. You will find psychological safety here with any intersection of any identity and we welcome the chance to meet and support you.