Capgemini Government Solutions (CGS) LLC is looking for a Sr. ServiceNow Business Analyst to join our team to support our government clients. The successful candidate will have the opportunity to apply and grow their skillset with a motivated and entrepreneurial team, engage with a wide range of stakeholders, and build CGS’ capabilities serving our clients.

Job Responsibilities:

As a Sr. ServiceNow Business Analyst, you will:

• Analyze and critique computer programs and systems or develops new programs.
• Review user’s requests for new or modified computer programs to determine feasibility, cost and time required, compatibility with current system, and computer capabilities, analyze and outline steps required to develop programs, using structured analysis and design, Plan, develop, test, and document computer programs, applying knowledge of programming techniques and computer systems.
• Provide knowledge in business process and system analysis, design, improvement, and implementation efforts or in translating business process needs into technical requirements.
• Use available computer systems to support management's quest for performance improvement to determine the most useful business solution.
• Implement a comprehensive management plan for each project and hold regular stakeholder meetings to keep all interested parties updated in project progress, Determine and document user requirements for business processes and abide by those requirements for future projects, reviews and analyzes information, forecasts, methods, schedules, systems, processes and procedures, provides expertise in, but not limited to, Configuration Management, Strategic Planning, Knowledge Management, Business Analysis and Technical Analysis.
• Responsible for transitioning of existing organizations or project teams in accomplishing the organization’s goals or project activities and objectives through improved use of internet and other automated processes.
• Support activity and data modeling, development of upgraded business methods, identification of best practices, and creating and assessing performance measurements.
• Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Serve as the key coordinator between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of best practice including e-business practices.
• Provide daily supervision and direction to other contractors on the team.
• Reviews, analyzes, and modifies programming systems, including encoding, debugging, and installing to support an organization's application systems.

Required Qualifications:

• U.S. Citizenship is required.
• Eligible to obtain and maintain Government Security Clearance.
• Bachelor’s Degree in computer science or related field
• 7 years of experience in a related field as a business analyst or any IT-related experience
• Excellent verbal and written communication skills (including presentation development) with customers and end-users, and team members
• Excellent problem-solving and collaborative skills
• Strong leadership and team building skills

Company Overview

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of client’s opportunities in the evolving world of cloud and digital platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through various services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 300,000 team members in over 50 countries. The Group reported 2020 global revenues of EUR 18.2 billion. Capgemini Government Solutions, LLC (Capgemini GS) is a subsidiary of Capgemini focused on providing high-quality services to the U.S. Federal Government. Learn more about us at www.capgemini-gs.com.

Capgemini has an entrepreneurial environment that embodies the following values: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun. We offer a competitive benefits package to our employees.

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.

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Pay Transparency:

Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $90K to $120K

This role may be eligible for other compensation, including variable compensation, bonus, or commission. Full-time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.

The amount and availability of any bonus, commission or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law