Job description

Company And Culture

NTWRK, dubbed the “QVC for Gen Z,” is an exciting video shopping platform that seamlessly blends content and commerce for a global audience of fans and collectors. Our daily live streamed episodes, in addition to our digital festivals, feature shoppable content hosted by celebrities, musicians, and cultural icons, offering unprecedented access to exclusive art, sneakers, fashion, trading cards, home goods, and collectibles.

NTWRK’s unique approach connecting entertainment and e-commerce has attracted investment from the likes of Jimmy Iovine, LeBron James, Arnold Schwarzenegger, Drake, Live Nation, Foot Locker, Goldman Sachs, and Kering, among others.

We are a diverse team of creatives and innovators working together to become a massive global marketplace. We share an intrinsic motivation to redefine the mobile content and commerce experience, rooted in rich telling stories and a curated product.

Join us as we continue to redefine this exciting space, tell compelling stories, and become a massive global marketplace at the intersection of culture and content.

NTWRK in the News

Forbes - America’s best startups to work for in 2022 and the “much-hyped e-tail platform that’s putting a rocket under retailtainment”

LinkedIn - NTWRK named one of the 50 best startups.

AdAge - Hottest Brands

Fast Company – “Brands that Matter”

NTWRK has raised $50 million

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Why We're Hiring*

The NTWRK store manager is responsible for overseeing the daily operations of the store, making sure it runs smoothly and effectively. Their duties include motivating sales teams, creating and executing business strategies, and training new sales staff.
They will work closely with the Project Manager as well as the NTWRK festivals team, and the relevant internal stakeholders, (Marketing, Brand, Merchandising, Creative, and Creator Services) to build a strategy for success. They will ensure that the sales team is executing on these strategies and are meeting key performance indicators. They will also lead and implement the in-store sales strategy and training, scheduling of their team of sales staff in coordination with the programming calendar.
What You'll Do

• Collaborate with the NTWRK festivals team to create and implement a retail success strategy that integrates NTWRK’s differing and evolving partnerships and product release calendar.
• Identify and collaborate with the necessary product and service line stakeholders and your lead to execute on merchant success strategies.
• Collaborate with your lead and peers to establish and evolve explicit and measurable performance standards and hold yourself and your people accountable to meeting those standards consistently.
• Respond to customer complaints and feedback in a professional manner.
• Ensure store compliance with health and safety regulations.
• Develop and arrange promotional material, build outs, cleaning, and in-store displays.
• Monitor inventory levels and order restocks when necessary.
• Prepare detailed reports on buying trends, customer requirements, and profits.
• Undertake and delegate administrative duties such as managing store budgets and updating financial records.
• Work with NTWRK’s operations to establish reporting that showcases the success of your function and the value of the storefront.
• Identify the highest potential within your people and empower them to attain it through coaching and development that is focused on quality behaviors and feedback.
• Create and implement a sales strategy that integrates NTWRK’s original livestream programming and ever evolving product.
• Effectively communicate the vision, purpose, and objectives of NTWRK’s storefront to reporting sales team.
• Hire, train, and lead effective team members to deliver an exceptional experience for the community.
• Ensure all IRL event and partnership experiences are staffed and organized properly alongside the Project Manager.
• Partner with internal NTWRK stakeholders to build out and constantly evolve programming.
• Ensure that pop up events and partnership events are captured and meet the necessary team goals.
• Ensure community assets and landing pages are submitted to weekly marketing newsletters in a timely manner.
• Collaborate with your lead and peers to establish and evolve explicit and measurable performance standards and hold yourself and your people accountable to meeting those standards consistently.
• Work with data teams to establish reporting that showcases the success of your function.
• Ensure all retail staff operational tasks are completed and/or delegated to employees.
• Partnering with cleaning and security services to ensure compliance within store

Who You Are

• 5+ years of leadership experience
• Experience running or managing a business
• Experience facilitating community events
• Experience with events and community building

Expectations

• Be able to work nights and weekends
• Build positive and sustainable relationships in the community with key individuals, groups and organizations.
• Be sensitive to community concerns and issues.
• Design and implement sales programs that improve the quality of consumer experience and promote NTWRK’s long-term business strategies and goals.

What We Offer

• Competitive compensation package
• Best in class health, dental, and vision insurance
• Short-term/long-term disability and life insurance
• Paid Parental leave
• 401k with 4% match
• State-of-the-art equipment
• Pet Insurance
• Legal and Identity Theft Plans
• Vacation time and sick days
• Access to NTWRK exclusive products

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NTWRK has recently become aware of certain fraudulent activity relating to alleged (but completely fake and with criminal intent) job postings which are designed to appear to be made on behalf of NTWRK and its employees. NTWRK is working to remove such postings and investigate such activity. It goes without saying but we warn anyone to refrain from disclosing any personal information or engaging in communications with anyone who reaches out to you in or via any media claiming to speak on behalf of NTWRK or regarding potential employment with NTWRK.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

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