Job description

diptyque- Luxury Fragrance House has established itself as one of the leading, innovative brands in the home and personal fragrance market today. We are recruiting an experienced boutique manager, to develop and manage all aspects of the business, while upholding the highest level of customer service within our boutique.

Job responsibilities include, but are not limited to:

• Drive store sales results to reach goals daily and achieve company targets
• Assist with team recruitment, training, and developing an effective sales team
• Coach and develop successful associates
• Effective communication with all levels of upper management
• Manage staff scheduling and approve weekly payroll
• Provide constructive feedback, resolve all concerns and take disciplinary action as needed Maintain strong product knowledge of the brand
• Implement and maintain visual and merchandise standards
• Build and maintain strong relationships with the team, customers, and colleagues
• Prepare daily, weekly, and monthly reports Suggest and implement business plans that will increase profitability
• Develop and execute store events
• Ensure company policy and procedures are adhered to
• Oversee store operations, including, but not limited to maintaining stock (organization, replenishment, and inventory control) and store cleanliness and general housekeeping Ad hoc projects as assigned

Job Requirements:

• Previous luxury retail experience a must;
• Familiarity with this particular customer base a strong plus
• Strong business accountability and follow through
• Proven ability to drive sales results
• Coaching and staff development experience
• Experience creating and maintaining a strong clientele base
• Strong communication skills, both written and verbal Flexibility to work nights and evenings as needed

Job Type: Full-time

Schedule:

• Holidays
• Weekend availability

Ability to commute/relocate:

• Miami, FL 33130: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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