Job description
Overview:
We are looking for a Student Account Specialist to join our team.
This position will manage student accounts and collections. Responsibilities:
As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.
We are looking for a Student Account Specialist to join our team.
This position will manage student accounts and collections.
- Researches and investigates customer account issues, monitors in and out of school collections, monitors and controls non-payments, delayed payments, and other anomalies.
- Reviews aging reports and takes corrective actions on seriously delinquent accounts
- Manage submissions and resolutions for third party collections agencies
- Manages defaults, loan reductions and reconciliations of institutional loan program to ensure positive portfolio performance
- Work closely with campus Business Office team and Corporate Sr. Student Account Manager for bad debt management for other campuses
- Run student account reports, analyze student accounts and records for accuracy and completion
- Analyze, resolve, and perform student account reconciliations
- 2+ years (within past 5 years) full time collections experience
- BA/BS in Business/Accounting/Finance is preferred
- Knowledge and understanding of billing and collection concepts, policies, and processes
- Ability to communicate effectively, both orally and in writing
- Knowledge, understanding, and experience in of computerized accounting systems, including a working knowledge of Excel
- Ability to organize, prioritize, and schedule work assignments
- Ability to gather data and compile information
- Ability to manage team structure and train the team
We Offer:
- Medical, Dental and Vision starting the 1st of the month following 30 days of employment
- 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
- 10 paid Holidays and 1 Floating Holiday
- 401K with a Company Match
- Company Paid Life Insurance at 1x’s your annual salary
- Leadership development and training for career advancement
- Tuition assistance and Forgiveness for you and your family up to 100% depending on program
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