Job description

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 150,000 people worldwide, including 2,900 in Marseilles where its head office is located.

Position Summary:
The Accounts Receivable Supervisor assists the AR Manager driving the department actions, supports and assists the AR analyst staff in complicated tasks, monitor, and analyze the evolution of process in scope and the achievement of KPIs and support the AR manager in the proposal and execution of actions to improve performance. These individual supports and monitor AR functions performed by GBS and is point of escalation and resolution for customer and internal team queries related with process on scope.

Position will be responsible to:
Support, guidance, training, and monitoring of performance of Accounts receivables analyst in the process of Cash Applications, handling of Original Bill of Lading – OBL, Manual Invoicing and Adjustments/refunds. Advise Analyst on action for research of payments not applied to A/R system, as necessary. Point of escalation for AR analyst for complex cases

Create statistics and reports to track performance of unapplied and unidentified payments. Support AR manager in the implementation of action to meet targets and KPIs established. Advise Analyst on action for research of payments not applied to A/R system, as necessary.

Provide instructions to GBS, propose processes improvements.

Work with internal teams when there are new fees/process changes to ensure manual invoicing and refunds processes are clearly outlined for GBS and customers.

Key user for development and implementation of platforms to automate payment reception, booking, reconciliation and reporting

Cash Management: Assist the AR manager to prepare and distribute the Daily Cash Report. Download/format the online payment reconciliation and send to the GBS daily.

Monitor Cold treatment account and update payments received accordingly, both in accounting system and on internal log. Send payment notification emails

Assist with AP & Corp deposits as well as Daily cash report/notifications when others are out of office.

Support and engage in a team mindset of high performance, participate in permanent improvement actions and support a team culture of innovation.

Requirements:
Bachelor’s degree (BA) in accounting, business, logistics, or similar fields from a four-year college or university. Optional waiver extensive specific experience in related functions

Experience in shipping, Logistics or supply chain

Experience in AR roles: accounting, collections, analysis, audit

Working knowledge of finance systems

Advanced skill with Microsoft Office products and data visualization

Ability to apply critical thinking to complex situations

Advanced problem solving and analytical skills

Demonstrated ability to communicate orally and in writing culturally diverse and remote teams
Basic Knowledge of project management
Accepts responsibility and accountability with focus on results

Ability to work under pressure and manage priorities

Preferred experience developing internal processes and designing process manuals for SSC usage

Experience with ERP/OCEAN/LARA

Come along on CMA CGM’s adventure! CMA CGM (America) LLC is committed to equal employment opportunity for all qualified persons without regard to race, color, religion, sex, national origin, pregnancy, age, sexual orientation, marital status, gender identity, veteran status, disability, or any other legally protected classification.

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