Surgery Scheduler

Full Time
Boone, NC 28607
Posted
Job description
    Position Summary
      The scheduling representative is responsible for the scheduling of patients. The representative is responsible for delivering exceptional customer service and patient experience.
    Position Qualifications
      Minimum Education
      • Completion of a high school diploma or GED
      Experience
      • Three to six months of experience in a medical office, clinic, or acute care site is preferred
      Required Registration/License/Certification
      • N/A
      Knowledge, Skills and Abilities
      • Knowledge of and works within the scope of the admissions, registration and scheduling representative.
      • Ability to communicate courteously and effectively with the public, patients, family, staff, and physicians; acts within the chain of command, utilizing positive verbal and non-verbal skills.
      • A clear understanding of computer processes, fax, phone, and scanning.
      • Knowledge of compliance and attention to detail.
      • Ability to demonstrate exceptional customer service to patients, family, staff, and physicians.
      Physical Demands
      • Frequently per shift lifts, pushes, and pulls, up to 50 pounds
      • Manual dexterity and mobility
      • Prolonged, extensive or continuous sitting/standing/walking > 7 hours per day
      • Frequently per hour: bends; squats; kneels; twists; turns; and reaches.
      • Near acuity: ability to see clearly at 20 inches or less
      • Handles emergency or crises
      • Subject to irregular hours (days, evenings, nights, weekends, holidays)
      Working Conditions
      • Regularly exposed to the risk of bloodborne diseases
      • Exposed to hazards from electrical/mechanical/power equipment; odorous chemicals and specimens; and, unpleasant elements (accident, injury, slippery surfaces uneven surfaces), etc.
      • Exposed to odorous chemicals and specimens
      • Exposed to unpleasant elements (accident, injury, slippery surfaces uneven surfaces), etc.
      • Exposed to vibration; and cramped spaces >1 hour day

About ARHS: Nestled in the Blue Ridge Mountains, Appalachian Regional Healthcare System is a family of two hospitals and multi-specialty physician practices. ARHS is the leader for healthcare in the High Country, providing high quality, compassionate healthcare for the mountain region of northwest North Carolina and northeast Tennessee. At ARHS, we believe in Making Life Better. Each interaction provides us with an opportunity to have a positive impact. Click here to see how our team takes pride in Making Life Better for those we serve.

Watauga Medical Center is licensed as a 117-bed regional referral medical complex, offering both primary and secondary acute and specialty care. The Medical Center received certification by The Joint Commission as a Primary Stroke Center in 2011.

ARMA: Appalachian Regional Medical Associates (ARMA) is the physician practice group of ARHS whose primary purpose is to provide primary care and specialty clinics to serve the needs of the residents of the High Country.

About the Area: Big-city cultural attractions and small-town warmth merge in Boone, NC and its neighboring communities. Home to Appalachian State University, the High Country offers an abundance of activities for everyone to enjoy. Take a ride on the scenic Blue Ridge Parkway, head to the slopes for a day of skiing during the winter, or visit the small village of Blowing Rock, located just ten miles from Boone, and enjoy fine dining and shopping. There is so much to explore in the High Country. Come start your adventure today.

Benefits

Employee Choice Health Plans โ€“ 3 plans tailored to fit your life.

Dental & Vision Plan Options.

Retirement โ€“ ARHS offers both pre-tax and post-tax ROTH contribution with a robust employer match.

Parental Leave โ€“ Eligible employees can take two weeks of paid parental leave anytime during the first six months following the birth or adoption of a child.

Tuition Reimbursement.

Employee Wellness Program.

Appalachian Regional Healthcare System is committed to equal employment opportunities to employees and applicants for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws. Discrimination and harassment of any type is prohibited.


Location: Appalachian Regional Healthcare System ยท App Reg Orthopaedic Sports Med
Schedule: Full-time, Days, 8am-5pm

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