Job description

529514

Morningside

Columbia College

Full Time

Opening on: Sep 14 2022

Grade 10

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Job Type: Officer of Administration

Bargaining Unit:
Regular/Temporary: Regular

End Date if Temporary:
Hours Per Week: 35

Salary Range:
Position Summary

The Systems Administrator supports the software, hardware, and cloud services that comprise the CCIT technology infrastructure. Under the direction of the Director, Systems and Infrastructure, the incumbent is responsible for administration of hardware, software and cloud services including, but not limited to, physical hosts, virtual machines and storage appliances. In conjunction with the Systems and Infrastructure team, the Systems Administrator maintains and monitors this infrastructure to ensure highly available and scalable services.

Responsibilities

Assists with day-to-day maintenance and general health of College IT infrastructure, including log reviews and responding to incidents in real-time.

Contributes to the administration and support of College IT infrastructure, including hardware, software, and cloud services.

Administers physical and virtual servers, including regular and unexpected security updates and patches.

Contributes to regular backups for all systems and applications on regular intervals, and regularly verifies backups for integrity, consistency, and restorability.

Contributes to securing all physical and virtual equipment, regularly verifying systems against standard operating procedures.

Executes and monitors custom scripts and testing procedures to ensure operational reliability.

Establishes, maintains and manages user accounts; installs, modifies and maintains systems and utility software on servers.

Assists with , new system and application implementation plans under the direction of the Director.

Assists with migration of on-premises applications to cloud infrastructure.

Writes and maintains documentation for all aspects of the CCIT infrastructure.

Monitors multiple communications channels, including email, chat, monitoring systems, and issue trackers.

Other duties as assigned.

Minimum Qualifications

Bachelor’s degree or its equivalent required.

Ability to work on multiple tasks under short and changing deadlines, while ensuring timely and accurate execution.

Ability to work independently and collaboratively.

Outstanding attention to detail, as well as ability to keep College goals in mind when working on projects.

Excellent analytical, oral and written communication, organizational, and interpersonal skills required.

Experience with organizing and documenting work via a ticketing system, such as Jira, Bugzilla, ServiceNow, etc.

Ability to monitor and use multiple communication channels simultaneously.

Must have the ability to exercise sound judgment, discretion and tact in a professional setting.

Experience with:
Windows Server

Active Directory and Group Policy management

Scripting languages such as PowerShell

Network protocols including TCP/IP, DNS, and DHCP

Preferred Qualifications

Experience with:
Cloud service providers, particularly Amazon Web Services (AWS)

UNIX/Linux (RHEL) systems administration

Backup systems for physical and virtual hardware, e.g CommVault, Veeam

Monitoring tools, e.g. Nagios, Zabbix

Microsoft SQL Server

NAS/SAN hardware and software, e.g. NetApp hardware and Clustered Data OnTap (cDOT)

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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