Job description

Summary/Objective

The Team Lead will help to transition new associate’s to the department through coaching, supervision, and additional training. This position will also take on various responsibilities throughout the department as assigned.

• This role is responsible for assisting funders, underwriters and the team supervisor through coaching, instructions, additional training, and complex issues.
• We are looking for a subject matter expert, who can drive processes across the team and communicate with associates and dealers while ensuring that all transactions are in accordance with state and federal regulations along with company policy and procedures.
• We are relentless in our pursuit to get better every day and look for people that can help us do that.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Assists agents in transition from training to a live environment.
• Conducts coaching side by sides to identify areas of deficiency or strength.
• Holds knowledge sessions to assure clarity and content of training materials.
• Could fill in for a supervisor temporarily while on PTO.
• Could assist in side by side and coaching opportunities for larger groups within a supervisor’s span of control.

Qualifications
*

• High school diploma, undergraduate degree preferred
• 1+ years of funding, underwriting, or sales experience, preferably in the auto industry
• Strong understanding of auto loan contracts and supporting documentation
• Strong analytical, problem solving, and decision making skills
• Sound business judgment and an ability to learn on the fly
• Ability to work under pressure and meet deadlines
• Clear verbal and written communications, customer service, time management, and leadership skills
• Strong negotiation skills
• Must have computer skills, including, but not limited to, MS Windows, MS Office, and MS Outlook

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment and Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours vary by department and business need.

Travel

No travel is expected for this position.

EEO Statement

ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Type: Full-time

Pay: $21.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Meridian, ID 83642: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Required days and hours of work are Monday - Friday- 10:00 a.m. - 7:00 p.m. Are you able to work this schedule?
• Do you have experience in Underwriting or Funding Loans?

Work Location: One location

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