Description/Job Summary

About Us:

Selene Title is part of a multi-line of business financial services firm with a mortgage servicing company, a loan diligence company, a title company, and an insurance brokerage. There are locations in Jacksonville, FL, Salt Lake City, UT and Dallas, TX. Founded in 2007 to address needs in the mortgage industry, we strive to provide amazing client and borrower experiences. Selene Title has developed a reputation of trust, reliability, and commitment to serve our clients in their real estate transactions. We pride ourselves in being at the forefront of all technological advancements and are constantly accommodating our services to fit our clients' needs. Efficiency is one of our core values and we have streamlined numerous processes that can now be managed completely online. A positive attitude coupled with proven creative thinking and actions are attributes we seek in all of our employees. If you want to make a difference, then Selene Title is the place for you!

Position Summary: The Team Lead of Closing will be responsible for the day-to-day operations of the closing team including but not limited to escrow officers and escrow processors.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Demonstrates comprehensive knowledge and ability to handle a Real Estate transaction from receipt of contract to disbursement
• Knowledge of title insurance, regulatory guidelines, legal documents, and real property law
• Driven to efficiently use technology to streamline processes
• Setting goals to ensure the proper review, processing, and closing of all real estate transactions
• Monitor daily pipelines to ensure orders are distributed properly among team members to operate the team at maximum efficiency to meet client and budgetary goals
• Conduct team meetings and training as needed.
• Address transactional client issues as escalated
• Assist with meeting staffing needs

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The qualified candidate must have:

• Experience in working with large volume financial institutions on new tile orders for Single Family Residence and Rental, Origination, and Default market segments
• Business and operational expertise in SFR, Default, and Origination title products and services
• Reports directly to the Closing Manager and works in a team environment incented to win
• 1-3 years of direct experience required
• Highly motivated
• Strong leadership skills with the ability and experience to manage people
• Ability to work well under pressure, handle competing priorities and meet deadlines
• A high level of confidentiality to protect privacy rights
• Effectiveness as a team player
• Ability to easily prioritize job duties according to the needs of the company
• Strong sense of professionalism and positivity
• Strong professional and interpersonal communication skills verbally and through written electronic correspondence
• Ability to develop rapport with all levels of associates and establish credibility
• Excellent listening skills and the ability to use good judgment
• Strong interpersonal/relationship building skills
• Ability to work with a variety of people and have coping skills to handle difficult personalities, ranging from coworkers to clients
• Problem-solving and decision-making ability
• Ability to produce quality work
• Ability to think and solve problems strategically
• Advanced analytical skills, ability to analyze problems and provide appropriate solution
• Excellent attention to detail
• Ability to multi task

Education/Experience: High school diploma or general education degree (GED) is required. Bachelor's degree (B. A.) or higher in the business-related field from an accredited four-year college or university preferred. Seven to ten years of related experience and/or training required.

Supervisory Responsibilities: Responsible for the overall direction, coordination, and evaluation of their department. Carries out supervisory responsibilities following the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training, planning, assigning, and directing work, performance review and management, recognition, and counseling employees, addressing complaints, and resolving problems.

Travel: Some travel may be required.

Why Selene Title?

Selene Title is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:

• Paid Time Off (PTO)
• Medical, Dental & Vision
• Employee Assistance Program
• Flexible Spending Account
• Health Savings Account
• Paid Holidays
• Company paid Life Insurance
• Matching 401(k) Plan

The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene Title reserves the right to amend and change responsibilities to meet business and organizational needs.