“We Power the Magic!” That’s our motto at Disney Parks, Experiences and Products Technology & Digital. Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

The Technical Product Manager will be responsible for product strategy, concept development, and defining and executing these initiatives in collaboration with our key stakeholders and partners across multiple lines of business. The role will have understanding of business and technical capabilities, identify gaps and deliver product roadmaps for new capabilities. A successful candidate will be highly collaborative, able to work extremely effectively in a matrix organization while wearing multiple hats, be comfortable working autonomously, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products and applications. As the subject matter expert for Supply Chain, the role will be a liaison to development, implementation and support teams as well as support projects, enhancements, backlog and prioritization of features and capabilities.

The Technical Product Manager will report to the Sr Manager, Technology.

What You'll Do

• Develops and maintains relationships with business, vendor and technology stakeholders
• Provides thought leadership and asserts influence by driving small projects/initiatives to completion effectively and efficiently
• Provides subject matter knowledge on the business, associated processes and systems
• Understands the Warehouse Management system configurations, and can work with business to adjust configurations to meet changing business needs.
• Manage relationships with multiple vendors providing support to Commercial off the Shelf (COTS) and Software as a Service (SaaS) products
• Manages project interdependencies in support of business strategies, roadmaps and financial commitments
• Escalates issues and recommends appropriate solutions
• Identifies product and process improvement opportunities by staying involved in product sustainment and customer feedback

• Supports pre-project business case definition for large or complex projects

• Manages product roadmap in terms of prioritizing initiatives relative to business needs
• Works with the business to determine the real issue that needs to be solved or the opportunity to do things differently
• Develops business cases to ensure benefits align to strategic and tactical business objectives
• Works with project team, business and other stakeholders to align roadmaps and strategy, understand the business needs, define requirements, guide work, schedule it for release, validate stakeholder responses and provide feedback
• Ensures requirements are aligned to the business goals of the project and refined to a sufficient level of detail to allow Architects and Software Engineers to design, develop and implement appropriate solutions
• Participates in reviews and sign-offs on solution designs, ensuring business requirements are verified, validated and delivered
• Combines business requirements into prioritized backlog grouped into project iterations in time to allow design/delivery to commence
• Manages the scope and traceability of requirements throughout the project lifecycle, ensuring that they are understood by the project team and met by the delivered solution

Required Qualifications & Skills

• 5+ years of product management experience
• Minimum 2 year technical product knowledge in Warehouse management or Supply Chain
• Experience driving product strategy and optimization efforts for supply chain spanning multiple lines of business (Merchandise/Food & Beverage).
• Understanding of Agile technical practices, DevOps and testing concepts (CI/CD, TDD)
• Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative

Preferred Qualifications

• Prior experience with Blue Yonder preferred but not required.
• Experience with the implementation of demand/supply forecasting using AI/ML.
• Experience implementing Supply Chain Data Integration Platforms to provide for the seamless flow of information across connected systems

Education

• Bachelor’s degree in Information Technology, Computer Science, Business Administration or similar field or related work experience