Job description

Company Overview
Grant Victor, along with its subsidiaries, eGlobal, ATMequipment.com, NextATM, and TetraLink, is North America’s leading provider of Automated Teller Machines (ATM) services and solutions to the marketplace. Grant Victor has been nominated and awarded as one of Utah’s Best Places to Work for 10+ years. Learn more by visiting us at www.GrantVictor.com.
Benefits at Grant Victor include 3% contribution to 401k, Medical, dental, vision, 2 weeks of vacation time, 3 days sick leave, tuition reimbursement, monthly company lunch, company paid long term disability and life insurance, humanitarian projects, and much much more!
Job Description
We are looking for a highly motivated self-starter who will work hard and contribute their talents. The desired candidate must work well in teams, have a positive attitude, possess good communication skills, ability to learn new skills, proficient with Microsoft desktop software applications (Word, Excel, Outlook, etc), and demonstrate a commitment to deliver quality service to our customers.
Job responsibilities include: Provide service and technical support to customers throughout North America for ATM’s (Automatic Teller Machine) and their components. This includes front line telephone support, troubleshooting, diagnostic, and complete resolution. In addition, email and chat support as needed. Processing warranties with manufacturers. No ATM experience required, training will be provided.
Compensation range of $15/hr+ depending on experience
Requirements

• Monday – Friday 8AM-5PM (Full Time)
• 3+ Year Customer Service Experience
• Phone and Keyboarding skills (minimum of 25 WPM)
• Attention to detail and accuracy
• Technical/mechanical/electrical familiarity a plus

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: One location

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