Job description

Client: PCG

Location: Remote

Pay rate: $30/hr no benefits

Specific Responsibilities:

Responsibilities:

Design, develop, and deliver training curriculum for large-scale Integrated Eligibility Systems (IES – SNAP, Medicaid, TANF, Child Care), Child Support, and Child Welfare systems

Prepare lesson plans and develop other training materials including desk aids, handbooks, infographics, etc.

Training-related administrative tasks including but not limited to: scheduling, facilities, training calendar release, and participant registration and tracking

Translate in-person trainings to webinars and videos

Work with e-learning developer to create standalone training modules and videos

Conduct course evaluations, analysis, and recommendations for improvements

Conduct training needs assessments, by user role and provide recommendations

Required Skills: (If applicable)

Familiarity with commonly used training / learning and development concepts, practices, and procedures

Ability to quickly learn and deliver training on large-scale government eligibility or case management software systems

Skilled at delivering training to adult learners on government eligibility systems

Ability to effectively present information clearly and concisely, and respond to questions from different user groups

Excellent verbal and written communication skills, including ability to compose training materials, reports, business correspondence, and procedure manuals

Excellent interpersonal and customer service skills

Exceptional organizational skills, attention to detail, and problem solving

Demonstrates critical thinking and analytical skills

Ability to manage time effectively in a fast-paced environment, and multi-task on competing demands and deadlines

Required Experience:

·

o Bachelor’s degree

o 2+ years of “hands on” training and curriculum development or related experience

o Experience with diverse training modalities such as live instructor-led, computer-based

o e-learning videos, web conference webinar trainings, etc.

Desired Experience:

·

o Experience training professionals to use large-scale government eligibility or case management systems

o Experience with Learning Management Systems

Subject matter expertise and/or knowledge of government health and human service programs including TANF, Medicaid, SNAP, Child Care, Child Support, and Child Welfare

Job Types: Full-time, Contract

Pay: $29.00 - $30.00 per hour

Schedule:

• 8 hour shift

Work Location: Remote

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