To assist in the management of statewide testing initiatives, to include but not limited to Certified Nursing Assistant/Qualified Medication Aide (CNA/QMA) testing for the Indiana Department of Health (IODH). This position will be primarily responsible for application and document processing and related activities. Additionally, this position will support overall Ivy Tech exam delivery partnerships with other State agencies.

Ensures thorough monitoring of incoming applications, application validation, record keeping and overall application status.

Coordinate and document all test candidate calls/emails to the office in regards to application status.

Coordinates application and testing fee payments, billing and purchase orders

Coordination with campus testing centers on candidate approvals for testing.

Ensure the confidentiality of secure data and associated transactions.

Responsible for maintenance of testing and test candidate files.

Assist in processing, data entry and validation of all related paperwork for testing in the timeframe expected by related testing clients.

Responsible for data input into testing databases and associated general reporting.

Responsible for data uploads to IDOH and other clients

This position is primarily in-office, with some opportunity of work from home on occasion

The above list of duties is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

SUPERVISION RECEIVED: Testing Coordinator, State Agency Partnerships
SUPERVISION GIVEN: None

High School diploma/GED required.

Knowledge of general document processing and experience managing complex schedules is required.

Strong organizational skills, ability to manage multiple tasks and coordinate large volume of work at one time.

Excellent communication and customer service skills.

Proficient in Microsoft Office Suite and ability to learn new software. Use of Microsoft Teams, Google documents and Zoom is required.

This position may require in-state travel.

Must demonstrate ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.