Job description

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

The US e-commerce operations team focuses on the operations of TikTok's e-commerce business in the US market. The customers that we serve include users, merchants, creators and industry partners. Our creator partnership team enables creators to produce high-quality and expressive content, connect products and users, and ultimately grow their own business value.

With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our E-commerce operations team in US, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together.

Responsibilities

• Develop a social strategy for TikTok Shopping Creators Operations, improve reach and build strong connections with the creator community.
• Organize events and online sessions to improve bonding.
• Work with cross-functional teams to develop creator products, such as creator console, performance analytics tools, operational-enhancement products, etc.
• 3+ years experience in Internet product operations, relevant experience of managing creators/influencers, and building creator/developer community are highly preferred
• Knowledge and experience with managing social channels, familiarity with TikTok and Discord are preferred
• Knowledge and experiences with e-commerce/ Internet product/Live Streaming are highly preferred
• Being able to execute and deliver operational strategy
• Excellent interpersonal and negotiation skills.
• A good team player, fast learner and open to changes.
• Attention to detail, affinity with numbers, logical thinking and strong in problem-solving.
• Familiar with TikTok and other content platforms; experience in content-based e-commerce is highly preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at cheryl.le@tiktok.com.

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