Job description

TOWN MANAGER

General Statement of Duties

Performs difficult management, professional and administrative duties as the Town Manager for the Town.

Distinguishing Features of the Class

An employee in this class plans, organizes, manages, directs and implements the goals and objectives of the Town Board. Services provided are accomplished through department heads who manage operational details. Duties include short and long range planning, creating and articulating a vision of excellence for the organization, establishing human resource management systems that staff the organization with productive employees, budgetary direction and guidance, long range and capital improvement planning, and working closely with the Board on major initiatives and priorities. The employee serves as official Budget Officer for the organization but may delegate many of the details of budget development and administration. The employee must utilize independent judgment and initiative in planning and directing the fiscal control system and human resource management systems and providing guidance to the Board in administrative matters. Work is performed in accordance with established municipal finance procedures, local ordinances and the North Carolina Statutes. Work is performed under the general direction of the Mayor and Board members and is evaluated through conferences, reports, records the effectiveness of legal compliance with applicable statutes and by public satisfaction with services provided.

Duties and Responsibilities

Essential Duties and Tasks

Manages and supervises the department heads and departments in Town government; works with them to establish long and short range goals and assure effectiveness and efficiency of services provided; communicates organizational mission, vision and goals as established by elected officials and Manager and helps department heads enhance these goals and implement programs consistent with them.

Works with the Mayor and Board to develop consensus on a clear vision of the future of the community and the organization; coordinates and works with the Mayor and Board on planning and policy development to put this vision into effect for Town services; develops agendas for Board keeps Mayor and Board informed on all issues that affect them and have significant affect on the Town.

Serves as budget developer for the Town; balances budget, seeks innovative and creative methods of financing and makes professional and reasonable recommendations for expenditures of Town’s funds; supervises the management of Town resources including budget, facilities, equipment, etc.; oversees grant development and administration, purchasing, contracting, bidding, etc.

Maintains accountability for the hiring, training, performance management, retention and separation of all Town employees; supervises the establishment of a modern human resource management program for the Town; ensures staffing of departments with qualified and highly productive employees; directs and monitors systems of employee communication, motivation, reward, compensation, training and employee development; performance coaching and review to insure high levels of retention and motivation.

Provides and manages the provision of professional and technical advice to Board on policy, planning and legal matters; researches and makes recommendations to Board on new programs, services and initiatives; coordinate economic and business development policies and strategies.

Town Manager

Page 2

Coordinates and works with department heads in assuring policies, laws and ordinances are workable, enforced and fairly and consistently implemented.

Meets with and speaks with community groups, citizens and other public agencies about specific programs, services, policies and other issues as needed; responds in a timely fashion to citizen concerns and requests; establishes and maintains effective communications with media to keep citizens informed about the Town’s programs and progress.

Cooperates with other governmental units as necessary to provide professional and effective services to the citizens (State, transportation, county, neighboring cities and Towns, etc.); crafts and reviews inter-local agreements for various services.

Researches and recommends policies and regulations. Demonstrates leadership and sound decision making skills in emergency and controversial situations; leads in finding collaborative resolutions to conflicts.

Submits periodic progress reports, annual status of goals achieved, financial statements and other reports to the Town Board.

Maintains cutting edge knowledge of management and municipal trends, laws and issues; maintains modern management knowledge and skills.

Represents the Town positively with a wide variety of people, business, governments and organizations.

Additional Job Duties

Performs related duties as required.

Recruitment and Selection Guidelines

Knowledges, Skills and Abilities

Thorough knowledge of North Carolina General Statutes and of local ordinances governing the responsibilities of the Town Manager, Town Board and other public officials.

Thorough knowledge of methods and techniques for developing local policies and ordinances regarding all governmental operations.

Thorough knowledge of the principles and practices of public budgeting finance administration, including principles and practices of municipal accounting.

Thorough knowledge of the modern principles and practices of leadership, employee motivation, communication, performance coaching and review, hiring, discipline and conflict resolution.

Considerable knowledge of laws, regulations, policies and current practices in a variety of phases of municipal administration including budget, personnel, purchasing, public works, utilities, planning and other functional areas.

Considerable knowledge of the application of information technology to improving the efficiency, effectiveness and customer service functions of municipal services.

Ability to conceive and articulate a vision of organizational excellence that inspires staff and community to high levels of achievement.

Ability to help build consensus among staff and elected officials and make decisions consistent with organizational goals and values.

Ability to plan, project and determine priorities for service delivery to citizens.

Ability to exercise sound judgment in making decisions in conformance with laws, regulations and policies.

Town Manager

Ability to coordinate and direct a wide variety and array of Town services through department heads and other staff support positions.

Ability to develop and maintain effective working relationships with the other governmental jurisdictions, the Town Board, elected and appointed officials, community groups, employees and the general public.

Ability to communicate effectively in oral and written forms.

Physical Requirements

Must be able to physically perform the basic life operational functions of standing, walking, fingering, feeling, talking, seeing and hearing.

Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift objects.

Must possess the visual acuity to prepare and analyze data and figures, operate a computer, do extensive reading and perform visual inspections.

Desirable Education and Experience

Graduation from a four year college or university with a major in public administration, business management, civil engineering or related field and considerable supervisory experience at a management level with a public sector organization, preferably in a municipal environment; graduate degree in public administration or related field preferred; or an equivalent combination of education and experience. Minimum of 5 years of management experience required.

Special Requirement

Possession of a valid North Carolina driver’s license.

Prefer possession of ICMA certification.

Job Type: Full-time

Pay: $102,431.00 - $128,039.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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