Andretti Indoor Karting & Games (AIKG) is actively seeking a talented Track Supervisor to join the team at the flagship Orlando location.

Andretti Indoor Karting & Games is a rapidly growing Family Entertainment company. There are AIKG locations in multiple states featuring high-speed, high-tech indoor Karting on multilevel tracks, multi-player Virtual Reality Simulators, Arcade fun, and sophisticated event spaces & restaurants featuring scratch cocktails and culinary creations crafted in our kitchens.

POSITION SUMMARY

This Track Supervisor will be responsible for assisting Operations and Track Managers with staffing and training of the track hourly staff, ensuring proper service standards, operational procedures and policies, guest relations, environment control, staff motivation and safety & security. The Track Supervisor must assume a leadership role each shift with the operations managers and create an environment that encourages ownership and accountability. A Track Supervisor is expected to maintain the quality and ethical standards set by AIKG while representing the Andretti brand.

The Track Supervisor is an hourly, full-time position with great benefits. This is the career step before management, where you will learn new skills and create the foundation of a legendary career!

OVERALL RESPONSIBILITES

• Support Management on daily track operations: staffing, scheduling, labor, repair and maintenance, cleanliness, organization, service timing.
• Maintain opening, running and closing duties for department
• Manage organization and cleanliness of departmental areas
• Responsible to take proactive approach to guest relations, including time spent on floor interacting with guests.
• Ensures the highest level of quality and standards of service.
• Responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc.
• Empowers staff to deliver exceptional legendary service
• Responsible to provide management with direct and honest feedback of staff regarding performance
• Assist with staff training and employee relations
• Assures that staff morale is maintained at a high level
• Takes an active part in the retention of staff

As part of the Andretti Supervisor Team, you can expect:

• Ongoing professional development and training
• Excellent Personal/Family Medical, Dental and Vision Insurance available
• Vacation and Sick time accrued during the first year
• 401k retirement program with company match
• $25K Company provided Life Insurance
• Company provided Short-Term and Long-Term Disability Insurance
• Accident, Critical Illness and Voluntary Life Insurance

QUALIFICATIONS

Required:

• Eligible to work in the United States
• At least 18 years of age
• Strong written & verbal communication skills
• High School Diploma or equivalent
• Solid fundamental organizational skills
• The desire and ability to be pleasant, upbeat, and sociable throughout the workday
• Work varying days, nights, holidays, and weekends

Preferred and great to have:

• At least 6 months of restaurant or FEC leadership experience in a high-volume environment
• Interest and/or knowledge of motor sports
• Proven leadership and team skills; ability to motivate and manage people
• Training and development background
• Working knowledge of cost controls
• Strong written, verbal and communication skills
• Strong organizational skills

Physical Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the job’s essential functions.

• Work a varying schedule including nights, holidays, and weekends
• Walk or stand for long periods of time
• Must be able to lift up to 10 lbs on a regular and continuing basis
• Perform functions which require organization, bending, reaching, turning, lifting, climbing and lifting up to 60lbs
• The ability to communicate quickly for both guest and team member interaction
• The work environment includes bright, dim or flashing lights and loud sounds
• Requires manual dexterity to use and operate all necessary equipment
• Ability to use a point-of-sale system and other electronic equipment as needed
• Be able to maintain and enforce safety standards at all times

GOKEG49moE