Transaction & Document Fulfillment Specialist I
Job description
YOUR LIFE'S MISSION: POSSIBLE
You have goals, dreams, hobbies and things you’re passionate about.
What’s Important to You Is Important to Us
We’re looking for people who not only want to do meaningful, challenging work, keep their skills sharp and move ahead, but who also take time for the things that matter to them—friends, family and passions. And we're looking for team members who are passionate about our mission—making a difference in military members' and their families' lives. Together, we can make it happen.
Don’t take our word for it.
- Military Times 2021 Best for Vets Employers
- WayUp Top 100 Internship Programs
- Forbes® 2021 The Best Employers for New Grads
- Forbes® America's Best Employers
- Newsweek Top 100 Most Loved Workplaces
- 2021 People Companies that Care
- Fortune Best Workplaces for Women
- Fortune 100 Best Companies to Work For®
- Fortune Best Workplaces for Millennials
- Computerworld® Best Places to Work in IT
Basic Purpose
financial institutions and internal business areas campus wide as well as branch offices worldwide. Works
with close supervision and under clearly defined procedures.
Responsibilities:
- Perform daily request distribution tasks such as researching, printing, packaging and delivering requested
- Research member account information to confirm destination of requested mail and accuracy of
- Research check and statement transactions using corresponding transaction reports and systems in
Center, Mortgage, Credit Cards, Account Services, Branch Operations, Data Control, Savings and
Membership, etc.)
- Reference multiple databases, systems and image retrieval systems to acquire and distribute imaged
- Research, process and distribute exception items such as rejected, back-office and missing items from
- Provide support to higher level specialists by performing job duties such as mail delivery and document
- Establish and meet deadlines for Security request fulfillments to ensure Security personnel can comply
- Perform inventory of distribution supplies
- Stay abreast of disruptions and issues that may impact distribution requests
- Perform other duties as assigned
Qualifications and Education Requirements:
- Basic clerical, technical and administrative skills
- Effective verbal, written and interpersonal communication skills.
- Basic research, analytical and problem solving skills
- Basic database and software skills
- Basic organizational, planning and time management skills
- Effective skill maintaining accuracy with attention to detail and meeting deadlines
- Basic skill exercising initiative and using good judgement to make sound decisions
- Ability to work independently and in a team environment
- Ability to maintain confidentiality and demonstrate integrity
Desired Skills:
- Working knowledge of Navy Federal products, services, programs, policies and procedures
- Knowledge of negotiable instruments
Hours: Monday - Friday, 8:00 am - 4:30 pm
Location: 141 Security Dr. Winchester, VA 22602
Navy Federal is now hybrid! Our standard enterprise requirement for a hybrid schedule is to report onsite 4-16 days each month. The number of days reporting onsite will ultimately be determined by the employee's leadership and business unit needs. You will learn more throughout the hiring and onboarding process.
Salary: Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain
competitive. You are paid within the salary range, based on your experience, location and market position.
The salary range for this position is: $18.50 - $20.50 Hourly Rate
Equal Employment Opportunity
Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability
COVID-19 Safety Protocols
All employees are expected to follow our COVID-19 safety protocols.
Disclaimer
Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position.
Bank Secrecy Act
Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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