Job description

The General Manager is responsible for the management and success of a Travel Center/convenience store operation to include retail operations, fuel management, food service and staff. The Store Manager will lead their team to ensure execution of organizational objectives and achievement of store and profit goals. Maximize store profitability through managing all controllable expenses, optimizing all revenue streams, and leading and developing a high performing team. Store Managers are responsible for customer and associate satisfaction, store and brand standards, and profitability.

• Responsible for staffing the store appropriately to cover the customer and business demands of the store.
• Recruit and select store employees. Proactively identify hiring needs across the store. Conduct interviews and process candidates following the established procedure. Consult with the District Manager before making final hiring decisions.
• Allocate resources, prioritize and delegate work, and effectively manage time through efficient scheduling and usage of labor hours.
• Ensure the training process is conducted effectively and as designed. Validate that all associates are trained to perform their jobs safely and effectively. Oversee and monitor all aspects of training in order to ensure proficiency.
• Create and sustain a safe and positive work environment through diversity, understanding and respect. Promote a productive, engaged team environment. Value team members through celebration and recognition.
• Develop associates through effective employee engagement tools (e.g., Performance evaluations, development plans, career assessments, developmental opportunities, coaching, counseling, etc.). Provide overall support and direction for the team.
• Ensure conditions across the store meet or exceed standards for safety, service and overall operational efficiency by reacting to opportunities and ensuring execution of established policies, procedures, practices and programs. Report and document all customer and associate incidents in the appropriate time frame.
• Analyze and react to Profit and Loss statements and utilize other reports to ensure stores profitability. Manage inventory and stock levels to maximize sales, control costs, and reduce waste. Manage and enforce cash and inventory management procedures. Proactively recognize trends across the store and market.
• Analyze results and trends from audits and inspections and take the appropriate action to resolve/address any issues.
• Adhere to and enforce federal and state laws, and company policy regarding the sale of alcohol, tobacco, lottery and all other age restricted products.
• Monitor and report all competitive fuel prices every morning and as changes occur. Ensure gas price changes are made accurately and timely.
• Interact with and motivate team members to drive sales plans, promotions and programs in order to meet store objectives.
• Complete daily reports and paperwork entry correctly and timely.

Job Type: Full-time

Pay: $45,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Self-determined schedule

Supplemental pay types:

• Bonus pay

Work Location: In person

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