Job description
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JOB SUMMARYThe Registration Clerk provides basic clerical responsibilities under the direction of the Registered Nurse/Charge Nurse and assists with non-patient care activities to ensure the efficient operation of the unit(s). The Registration Clerk arranges for the efficient and orderly registration and admission of inpatients, as well as the registration of outpatients and/or emergency patients. He/she ensures that accurate patient information is collected such as demographic, insurance/billing, as well as birth certificate and paternity information.
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EDUCATION
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Required: High School Diploma, GED, or equivalent.
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LICENSURE
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Required: None.
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EXPERIENCE
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One (1) year previous Unit Clerk or Registration Clerk experience is preferred.
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CERTIFICATION
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Required: Healthcare provider BLS validation within 90 days of employment, with revalidation per AHA guidelines.
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COMPUTER/TYPING/MATH SKILLS
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Must be or must become familiar with the hospital computer systems.
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Must have knowledge and functional operation of computer, fax machine, and copy machine.
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Will train on use of scanner, electronic signature pads and credit card machines.
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JOB SPECIFIC REQUIREMENTS
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Must possess good oral communication skills.
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Must be able to communicate with all hospital contacts, both on the telephone and directly.
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Must be able to read and write legibly in order to communicate patient needs, orders, etc., and document in the patient record.
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Must have the ability to communicate with a wide variety of people, taking into consideration different backgrounds, training, experience, and education levels.
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Must have the ability to solve practical problems.
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Must have the ability to interpret a variety of instructions furnished in verbal, written, diagram or schedule form.
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Self-starter with the ability to learn quickly and cope with a high stress area including handling emergency situations.
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