Unit Secretary- Baton Rouge Rehab Hospital
Full Time
Baton Rouge, LA 70809
Posted
Job description
JOB PURPOSE OR MISSION: Provide Inpatient Physical Rehabilitation services to all patients at a level consistent with BRRH mission, vision and values. Responsible for the clerical and administrative activities
on the nursing unit, fulfilling or communicating customer requests, data entry and the facilitation of communication between patient care team members. Job is performed to meet the needs of the age population served as defined in the department’s scope of service.
VALUES
As a team member of the best rehab hospital in the state of Louisiana, it is within the job
duties of an employee to uphold the following core values and commit to BRRH mission and vision.
TEAMWORK – Value the diverse contributions of all, we incorporate the skills of all staff members in collaborative care.
PERFORMANCE STANDARDS:
PERFORMANCE STANDARDS:
PERFORMANCE STANDARDS:
PERFORMANCE STANDARDS:
ESSENTIAL JOB FUNCTIONS include, but are not limited to:
1. Greets and receives guests, ascertains their needs, and appropriately directs guests or callers.
PERFORMANCE STANDARDS:
PERFORMANCE STANDARDS:
PERFORMANCE STANDARDS:
PERFORMANCE STANDARDS:
on the nursing unit, fulfilling or communicating customer requests, data entry and the facilitation of communication between patient care team members. Job is performed to meet the needs of the age population served as defined in the department’s scope of service.
VALUES
As a team member of the best rehab hospital in the state of Louisiana, it is within the job
duties of an employee to uphold the following core values and commit to BRRH mission and vision.
TEAMWORK – Value the diverse contributions of all, we incorporate the skills of all staff members in collaborative care.
PERFORMANCE STANDARDS:
- Be open to communicate and communicate openly
- Share my knowledge and educate the team
- Value the contributions of others
- Place the team’s success above my own
- Involve others in the solution
PERFORMANCE STANDARDS:
- Follow through on my word
- Respect and trust others
- Lead by example
- Take pride in myself, work, and hospital
- Use resources wisely
PERFORMANCE STANDARDS:
- Treat others as you wish to be treated
- Endeavor to improve the lives of others
- Give the benefit of the doubt
- Say encouraging words
- Practice acts of kindness and empathy
PERFORMANCE STANDARDS:
- Treat Go above and beyond the standard of care
- Love my work and let it show
- Commit to personal and professional growth
- Work to hold myself and others accountable
- Continuously improve processes
ESSENTIAL JOB FUNCTIONS include, but are not limited to:
1. Greets and receives guests, ascertains their needs, and appropriately directs guests or callers.
PERFORMANCE STANDARDS:
- Courteously answers the telephone and identifies self.
- Assists guests and callers by answering questions or providing information, and determines when referral to other staff is appropriate.
- Takes accurate messages and repeats key information to ensure accuracy.
- Respects confidentiality of information at all times.
- Recognizes unusual situations or question and refers to appropriate staff.
- Tactfully handles telephone calls in difficult situations.
PERFORMANCE STANDARDS:
- Prepares forms and maintains files required for daily unit functioning.
- Demonstrates a working knowledge of documentation procedures, chart forms and medical/pharmaceutical terminology.
- Provides accurate change-of-shift report and clarifies ambiguous information.
- Prepares all medical records for admission, transfer or discharge.
- Ensures medical record is current and fully supplied with appropriate forms.
- Ensures that all forms utilized are fully completed, signed, and routed according to policy.
- Maintains patient information.
PERFORMANCE STANDARDS:
- Maintains a well equipped, organized nursing station.
- Ensures appropriate charge capture and assist Unit Manager in tracking lost charges.
- Orders, stocks and maintains supplies in-patient care area.
- Retrieves medications from pharmacy in accordance with BRRH policy.
PERFORMANCE STANDARDS:
- Communicate all pending admissions to the appropriate staff.
- Receives and assists patients and visitors to the unit in accordance with RIGHT TOUCH values.
- Enters patient data into the computer and initiates patient record accurately.
- Accurately enters discharge data into record and notifies appropriate department(s) and staff.
- Ensures the appropriate department receives medical records in a timely manner and in accordance with policy.
EXPERIENCE REQUIREMENTS
One year experience in a healthcare setting preferred.
EDUCATIONAL REQUIREMENTS
High school graduation preferred.
SPECIAL SKILL, LICENSE AND KNOWLEDGE REQUIREMENTS
Computer experience and clerical skills preferred.
CPR Certified
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