Job description

Introducing Orlando’s most colorful hotel, a luxury lifestyle experience at the heart of a smart city with soul. Infusing state-of-the-art technology, inspired food and beverage concepts and World-class wellness opportunities Lake Nona Wave Hotel is truly unexpected. At the heart of Orlando’s most desirable communities, we inspire happiness in our guests and in each other. We excel at innovation, we create connections and we believe in the power of relationships. Be part of something special, join the opening team of the one and only Lake Nona Wave Hotel and let’s innovate together!

Discover what Life at Wave is really like on our Instagram channel @lifeatwavehotel

You are part of the team that is empowered to provide exceptional cleaning service in our guest rooms, corridors and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming and encourage comfort.

Job Overview:

This position shall strive to provide exceptional service to both internal and external guests at all times. S/he is responsible for providing support in maintaining the cleanliness of guest rooms, corridors, housekeeping storage and linen closets and other assigned areas. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for the hotel.

Essential Functions :

• Be knowledgeable of all services/features and local attractions/activities to anticipate and respond to guest inquiries
• Must be detail oriented, organized and flexible and ensure completion of all general cleaning duties as assigned; check in with supervisor for additional assignments throughout the shift
• Stock cleaning carts, housekeeping storage and linen closets and public areas with designated supplies and equipment
• Maintain complete knowledge of proper maintenance and use of equipment
• Monitor and maintain safety, cleanliness, sanitation and organization of guest rooms, corridors, housekeeping linen and storage closets and public areas as assigned (i.e. remove trash and linen, wipe down shelves/counters, vacuum carpets and area rugs, sweep and wax floor, relocate improperly stored items to proper storage areas, etc.)
• Must be able to operate carpet extractor machine, power washer and carpet cleaner.
• Must be able to lift/push over 50 lbs.
• Wipe handrails & sweeping of emergency staircases.
• Vacuuming of hallways, elevator landings and spot clean of carpet as needed.
• Organization of storage rooms.
• Wipe of baseboards, windowsills and glass windows.
• Cleaning of elevator and landings (front and back of the house)
• Inventory of equipment (crib, rollaway, step stools, ladder)
• Role includes executing a house attendant task of stripping check-out rooms, preparing clean linen and projects assigned by a manager.
• Follow the required procedures for handling, cleaning, disposing of, or moving objects/materials and/or the clean-up of blood, infectious materials, or bodily fluids in accordance with the OSHA Bloodborne Pathogen Standards
• Provides accurate key control and effective security for all keys, buildings and vehicles
• Follow proper procedures to report any damages or maintenance problems
• Handle lost and found items according to department and company procedures

• Report to work on time and according to posted schedule.

Qualifications :

• High school diploma or general education degree (GED or minimum of six months related experience and/or training; or equivalent combination of education and experience)
• Previous hospitality experience in a Four Diamond quality organization preferred
• Must be able to understand, speak, read, and write in the basic English language

• Must be available to work, varied shifts and flexible schedules

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Holidays
• Night shift
• Weekend availability

Ability to commute/relocate:

• Orlando, FL 32827: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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