Job description

Job Title: Vendor Continuity Analyst
Duration: 9 Month+
Location: Plano, TX
Description:
Job Summary/Scope:

• Position will be responsible for the day-to-day coordination of the Vendor Continuity program which is part of the Business Continuity Management (BCM) Program. The Vendor Continuity (VC) Analyst is responsible for developing, maintaining, maturing, and administering CLIENT' Vendor Continuity Program. The VC Analyst is responsible for monitoring and reporting VC Program metrics to Senior Leadership. This position should expect to liaise with various internal stakeholders on monitoring, reviewing, documenting and/or auditing Critical Vendors. This position will also have direct Vendor contact during the course of administering the VC Program. This position has technical components that will require a candidate to have some technical competency and understanding of CLIENT' IT infrastructure functions.

Essential Job Functions / Accountabilities

• Administrates and coordinates all aspects of the CLIENT' Vendor Continuity program- 50%
• Serves as VC Program point-of-contact for the enterprise- 20%
• Develop, review, enhance and recommend changes to Vendor Continuity policy, programs and procedures - 10%
• Provide periodic reporting to Senior Management for reporting to ERC- 10%
• Implements VC program strategy- 10%

The following functions/accountabilities are essential for all jobs:

• Work collaboratively with team members
• Meet regular performance expectations
• Ability to maintain regular and predictable attendance to support team and business objectives.
• Capability to work flexible hours, which may include day, evening and weekend hours.

• Other related functions/accountabilities may be assigned, but are not essential

Additional Job Functions:

• Learn and develop competencies within the VC and BCM platform
• Provide periodic training to internal/external personnel on the VC program
• Monitor and report on VC exercises, testing and/or audits
• Serve as the department representative on VC and/or BCM Projects
• Coordinate with internal/external personnel on VC program
• The above lists of job functions and accountabilities are not exhaustive and may change as necessary

Working Relationships and Decision Expectations:

1. Nature/Purpose of Contact with Others (not including direct/indirect reports or supervisor): Working with and collaborating with all internal and external departments in their Vendor Continuity needs, including periodic education/training. Work with and collaborate with Client affiliate entities on VC and BCM activities, including Global Client personnel. Working with critical vendors to validate vendor resiliency that meets CLIENT' requirements.
2. Team Activity: Working with BCM Team to promote and enhance VC Program as well as the overall BCM Program within CLIENT and Client. Participate and work with Global Client BCM personnel.
3. Project Management: Take a leadership role in the VC and BCM projects that will assist in the development, maintenance and/or maturity of the VC and/or BCM Program.
Requirements:
Top 3 skills:

• Experience with vendors
• Analytical thinking and contracts knowledge
• communicate with internal and external stakeholders, vendors and teams

Education:
xx

High School Education or Equivalent

xx

Four-Year College Degree (BA or BS]
Experience Subject Matter Expertise:
XX

0-2 years of work experience

XX

0-2 years of relevant work experience (in similar field and/or industry)
Licenses or Certifications [if applicable]:
XX

CBCP (Certified Business Continuity Professional)
Work Environment:

This job is in a hybrid work environment.
For jobs based in the Customer Service Centers, work environment may include low to moderate noise level, use of phones and headsets, call monitoring, computers and other office equipment.
Travel Required: Yes, 20% (Domestic)

Job Types: Full-time, Contract

Salary: $25.00 - $32.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Plano, TX 75024: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Vendor Continuity: 1 year (Required)

Work Location: One location

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